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Date/Time: Fri, 07 Aug 2020 08:50:09 +0000



Trading DOM - no data

[2014-06-03 19:57:40]
User49838 - Posts: 9 | Ending Date: 2014-11-09 [Expired]
Hallo SC,
I have bought SC datafeed with CME today, but I have no market depth in my Trading DOM in NQ and YM. (see my screen enclosure)

imagemarket_depth.png / V - Attached On 2014-06-03 19:56:26 UTC - Size: 33.66 KB - 145 views
Attachment Deleted.
[2014-06-03 21:28:31]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
With the CME exchange fee you paid you will only get one level of depth.

Make sure you add the Bid size and Ask size columns to the chart DOM:
http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#CustomizeChartDOMColumns
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-06-04 17:21:21]
User49838 - Posts: 9 | Ending Date: 2014-11-09 [Expired]
Hallo,
I have checked my setting of Chart DOM - all is OK., then I restarted and reload SierraChart, but I have still no market depth.
What does mean "one level of depth" - shall I buy another data or fee to have market depth for YM and NQ?
I have AMP/TTnet and datafeed from SierraChart with data from CME (3,25USD)
Thank you

[2014-06-04 17:44:47]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
You should see at least one level of market depth. It appears as though you do not have the bid size and the ask size columns added to the chart DOM or the color settings are not correct.

Here are the instructions to set the colors:
http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#CustomizingGraphics

For full market depth you will need to deactivate the CME exchange and activate the CME exchange for the price of 15.75. Do that on this page:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

After that is done restart Sierra Chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-06-04 17:45:09
[2014-06-04 18:08:40]
User49838 - Posts: 9 | Ending Date: 2014-11-09 [Expired]
It´s been solved now.
I have bought the CME for the price of 15,75 with market depth :-)
Thank you

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