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Date/Time: Fri, 26 Apr 2024 08:13:56 +0000



freezing on DOMs this morning

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[2023-01-09 17:41:13]
User449884 - Posts: 136
Were you guys working on the platform this morning? It froze for a few seconds on the DOM
[2023-01-10 13:34:45]
Sierra_Chart Engineering - Posts: 14092
We did notice a problem from one of the main source servers with the data stopping for a few seconds. We think it probably was an operating system level performance issue. Which is definitely not a normal occurrence. It is not something which should have occurred but we have some idea of why it might have occurred. It is not something which we would expect to happen again.
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