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Translate Symbols to Current Service - not working

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[2023-01-09 13:01:55] #1 [Go To First Post]
like2trade - Posts: 112
When I translate symbols from "SC Data - All Services" to "Interactive Brokers" it works fine. But, when I translate symbols from "Interactive Brokers" back to "SC Data - All Services", it does not work.

[2023-01-09 14:50:12] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
It is not surprising there are issues with this due to changes with symbols that Interactive Brokers has made. Tell us one symbol you have an issue with, just one symbol only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-09 14:50:33

[2023-01-09 17:10:21] #3 [Go To First Post]
like2trade - Posts: 112
It is happening with the following symbols: SI-202303-COMEX-USD-5000 GC-202302-COMEX EUR-202303-CME AUD-202303-CME JPY-202303-CME CHF-202303-CME ES-202303-CME NQ-202303-CME Thank you.

[2023-01-09 17:35:06] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-01-09 17:52:10] #5 [Go To First Post]
like2trade - Posts: 112
This is working fine now, thank you. I am also having a problem with the following symbols which are producing the following error messages in an orange box on each chart. $DXY - no security definition has been found for the request $DOWI - no security definition has been found for the request $DOWT - no security definition has been found for the request $NASX - no security definition has been found for the request $INX - no security definition has been found for the request COPX - the contract description specified for COPX is ambiguous Thank you.

[2023-01-09 20:03:59] #6 [Go To First Post]
like2trade - Posts: 112
The above is only happening when I translate symbols from "SC Data - All Services" to "Interactive Brokers".

[2023-01-09 21:07:14] #7 [Go To First Post]
like2trade - Posts: 112
This is resolved. I added the extension -NQTV to the above symbols and now they work.

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