Login Page - Create Account

Support Board


Date/Time: Fri, 07 Aug 2020 03:27:58 +0000



Historical trades not showing on chart

[2014-05-30 15:09:32]
SHCM - Posts: 20 | Ending Date: 2015-01-08 [Expired]
The historical trades are no longer showing on the chart. I am using "Rithmic Trading" datafeed and on the newest update (1137).

It will show the historical trades as long as sierra is running, but when I shut it down or restart sierra I lose the historical trades.

Thanks
[2014-05-30 16:06:11]
Sierra Chart Engineering - Posts: 88410 | Ending Date: 2021-04-05
What do you have Global Settings >>General Trade Settings >> Number of Days to Save in Trade Activity Log >> Non-sim set to?

Refer to the documentation for displaying order fills here:

http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#DisplayingOrderFills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-05-30 16:06:30
[2014-05-30 16:11:50]
SHCM - Posts: 20 | Ending Date: 2015-01-08 [Expired]
Non-Sim is set to 31 days.

Under Chart Settings the days to display/load is 60.


[2014-05-30 16:17:20]
Sierra Chart Engineering - Posts: 88410 | Ending Date: 2021-04-05
And do you see the order fills in the Trade Activity Log:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ViewingHistoricalTA

We see no reason for a problem. Be sure to follow through the instructions here:
http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#DisplayingOrderFills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-05-30 16:21:29]
SHCM - Posts: 20 | Ending Date: 2015-01-08 [Expired]
I tried to follow the instructions, but it still doesn't show anything...unless I am missing a simple step.

Also when I go to the trade activity log no trades show up since 5/23/14, but I have had trades everyday since then.


Also just now on an automated strategy I did get something that says "cancelling due to no order update from server". Not sure if this is related or not.
[2014-05-30 16:49:49]
Sierra Chart Engineering - Posts: 88410 | Ending Date: 2021-04-05
This is the problem then:

Also when I go to the trade activity log no trades show up since 5/23/14, but I have had trades everyday since then.

Although maybe you do not have the proper settings at the top of the Trade Activity Log to see the fills. Make sure in the Date Range frame, "Today" is enabled.

Be sure to follow through the step-by-step instructions here:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ViewingHistoricalTA
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-05-30 16:50:46
[2014-05-30 17:00:26]
SHCM - Posts: 20 | Ending Date: 2015-01-08 [Expired]
Today is/was enabled. Here is a screenshot of the activity..

http://screencast.com/t/QmyxFwqOPwo


I just followed the instructions to clear the trade activity, but the trades were not re-downloaded back into the activity log
[2014-05-30 17:05:18]
Sierra Chart Engineering - Posts: 88410 | Ending Date: 2021-04-05


In regards to clearing the trade activity log, only the current day of order fills will be downloaded from the server in the case of Rithmic.

At the top left of the Trade Activity Log select "All Activity".

Update Sierra Chart with Help >> Download Prerelease.

After the update is completed and Sierra Chart is restarted, open the Trade >> Trade Service Log. You will see some lines at the top of the Trade Activity Log which indicate data being read from the trade activity log file.

Copy those and paste them here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-05-30 17:05:44
[2014-05-30 17:09:48]
SHCM - Posts: 20 | Ending Date: 2015-01-08 [Expired]
Trade Activity Log file read result: 9 records inserted. 0 records filtered. | 2014-05-30 13:06:03
Trade Activity Log file date-time limits: Sim record date-time limit is 2014-05-15 00:00:00. Non-sim record date-time limit is 2014-03-01 00:00:00. Non-sim fill record date-time limit is 2013-09-02 00:00:00. | 2014-05-30 13:06:03
Received trade account information | 2014-05-30 13:06:13
Rithmic DTC: Received 2 accounts from service. | 2014-05-30 13:06:15

[2014-06-03 00:48:08]
Sierra Chart Engineering - Posts: 88410 | Ending Date: 2021-04-05
Thank you for the information. It is hard for us to say exactly what the problem is without monitoring very closely what is happening with your Trade Activity Log.

We are looking over the code and adding some error logging, in case there is any file errors with logging trade activity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-06-04 07:03:30

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account