Support Board
Date/Time: Wed, 05 Nov 2025 00:42:32 +0000
Hello
View Count: 499
| [2022-12-16 09:14:36] |
| User979546 - Posts: 4 |
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Hello, I use CQG for the order routing service and i have denali live data feed and i cannot trade. Just enabled my account again in AMP, after my recent funding, and i have selected Sierra Chart CQG denali (no data order routing only) for the re activation of the process. Aawiting to hear your kind advice. bets regards, Anastasios |
| [2022-12-16 16:19:26] |
| John - SC Support - Posts: 42772 |
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What exactly is occurring when you try to place a trade? Is there anything in the Trade >> Trade Service Log that may explain why you are having an issue?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-16 17:25:32] |
| User979546 - Posts: 4 |
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Actually, I have a black screen on the charts, not showing me the charts or any other data, and there is a message saying that real data is only available with siera chart data. spoke with Amp several times and they claim that the problem is at your end. i did switch to sierra chart data and it was indeed showing everything. it is very odd and no explanation can be given. My seeting are correct. i am trading on FUSMesh23. |
| [2022-12-16 17:43:40] |
| John - SC Support - Posts: 42772 |
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You have not activated any exchanges in order to get the real-time data. You can activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-16 18:08:45] |
| User979546 - Posts: 4 |
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Oh thank you so much!!
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