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Date/Time: Tue, 04 Nov 2025 21:52:34 +0000

How to Post a Message for Support

UNABLE TO RECEIVE THE SMS

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[2022-12-13 08:18:35] #1 [Go To First Post]
User637295 - Posts: 2
I AM TRYING TO ACTIVATE MY SIERRA CHART which is free trial just but problem is that i am unable to receive sms . i tried three different numbers but same situation would you like to solve the issue Humble Regards :- ALI DURAB TARIQ

[2022-12-13 08:21:23] #2 [Go To First Post]
User637295 - Posts: 2
I AM TRYING TO ACTIVATE MY SIERRA CHART which is free trial just but problem is that i am unable to receive sms . i tried three different numbers but same situation would you like to solve the issue Humble Regards :- ALI DURAB TARIQ


SIERRA CHART.png / V - Attached On 2022-12-13 08:21:10 UTC - Size: 177.08 KB - 126 views Attachment Deleted.

[2022-12-13 15:58:05] #3 [Go To First Post]
John - SC Support - Posts: 42771
Your Trial was activated on December 5, 2022. We have added 3 days that you missed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-22 21:14:51] #4 [Go To First Post]
User216160 - Posts: 1
I am trying to activate my Sierra chart free trial but I am unable to receive the SMS, I have tried a number of times today and I keep getting the following message - {"ERROR":"Failed to send code to number. SMS already sent to number."}.

[2022-12-22 21:24:56] #5 [Go To First Post]
John - SC Support - Posts: 42771
User216160: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-28 10:33:52] #6 [Go To First Post]
User447455 - Posts: 1
I am also unable to receive the SMS. Could you help me? I get the same message: - {"ERROR":"Failed to send code to number. SMS already sent to number."}.

[2022-12-28 12:53:28] #7 [Go To First Post]
Simon8787 - Posts: 7
Hello, I can not activate my account too. Regards,

[2022-12-28 16:34:14] #8 [Go To First Post]
John - SC Support - Posts: 42771
Simon8787: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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