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Date/Time: Fri, 26 Apr 2024 21:31:17 +0000



Real Time data IB

View Count: 1265

[2014-05-28 19:45:30]
User88662 - Posts: 4
Hello, even if you real time data according to the instructions does not appear on my charts YM, NQ letter [M]. Please advice how data working. thank you
[2014-05-28 21:27:15]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart. Open a chart and then post a copy of the Message Log, by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-28 21:36:33]
User88662 - Posts: 4
Software version: 1137 | 2014-05-28 23:32:11
Usage end date: 2014-06-07 | 2014-05-28 23:32:11
Enabled for: Advanced Features. | 2014-05-28 23:32:11
Enabled for: Advanced Features 2. | 2014-05-28 23:32:11
Enabled for: Sierra Chart Historical Data Service. | 2014-05-28 23:32:11
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-28 23:32:11
Received 1 data feed usernames. | 2014-05-28 23:32:11
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-28 23:32:11
Active service: Interactive Brokers | 2014-05-28 23:32:11
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-05-28 23:32:11
2014-05-28 23:32:11 Local computer clock time | 2014-05-28 23:32:11
2014-05-28 21:32:11 GMT time | 2014-05-28 23:32:11
2014-05-28 23:32:11 Time zone adjusted time | 2014-05-28 23:32:11
Time difference to server time: 2 seconds. | 2014-05-28 23:32:11
Program path: C:\SierraChart\ | 2014-05-28 23:32:11
Data Files path: P:\Apps\SierraChart\Data\ | 2014-05-28 23:32:11
OS Version Number: 6.2 | 2014-05-28 23:32:11

Checking for new symbol settings for ib | 2014-05-28 23:32:11
Symbol settings are up-to-date for ib | 2014-05-28 23:32:11
HD Request # 2 - Downloading Intraday chart data for DAX-201403-DTB to the file DAX-201403-DTB.scid. Service: eurex | 2014-05-28 23:32:16
HD Request # 2 - Download start Date-Time: 2014-03-21 12:59:56.0 | 2014-05-28 23:32:16
HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-28 23:32:16
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-28 23:32:16

The network socket is connected. | 2014-05-28 23:32:16
HD Request # 2 - Sending historical data logon request message. | 2014-05-28 23:32:16
Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-05-28 23:32:16
The network socket is connected. | 2014-05-28 23:32:16
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-05-28 23:32:16
TWS server version: 70 | 2014-05-28 23:32:16
IB: Connected. Waiting for account information. | 2014-05-28 23:32:16
IB Account information received. | 2014-05-28 23:32:16
Connected to IB Live account. | 2014-05-28 23:32:16
Interactive Brokers: Requesting Trade Positions for account: U606734 | 2014-05-28 23:32:16
Next valid order ID: 1 | 2014-05-28 23:32:16
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-05-28 23:32:16
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-05-28 23:32:16
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-05-28 23:32:16
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-05-28 23:32:16
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-05-28 23:32:16
Next valid order ID: 1 | 2014-05-28 23:32:16
IB Account information received. | 2014-05-28 23:32:16
Connected to IB Live account. | 2014-05-28 23:32:16
Interactive Brokers: Received Trade Positions download end message for account U606734 | 2014-05-28 23:32:16
Interactive Brokers - Starting real-time market data updates for: ES-201406-GLOBEX | 2014-05-28 23:32:17
Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2014-05-28 23:32:17
Subscribing to symbol: ES SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-05-28 23:32:17
HD Request # 3 - Downloading Intraday chart data for ES-201406-GLOBEX to the file ES-201406-GLOBEX.scid. Service: ib | 2014-05-28 23:32:17
HD Request # 3 - Download start Date-Time: 2014-05-28 23:14:55.0 | 2014-05-28 23:32:17
HD Request # 3 - Requesting a total of 0 days and 5842 seconds. | 2014-05-28 23:32:17
HD Request # 3 - IB Backfill - Seconds requested: 5842. Seconds Remaining: 0. | 2014-05-28 23:32:17
HD Request # 3 - Requesting 5842 Seconds of data at 30 secs with ending Date-Time at 2014-05-29 00:42:17 for ES-201406-GLOBEX | 2014-05-28 23:32:17
Interactive Brokers - Starting real-time market data updates for: NQ-201406-GLOBEX | 2014-05-28 23:32:17
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-05-28 23:32:17
Subscribing to symbol: NQ SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-05-28 23:32:17
Interactive Brokers - Starting real-time market data updates for: EMD-201406-GLOBEX | 2014-05-28 23:32:17
Subscribing to real-time True Data for symbol: EMD SecType: FUT Exchange: GLOBEX Currency: | 2014-05-28 23:32:17
Subscribing to symbol: EMD SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-05-28 23:32:17
Interactive Brokers - Starting real-time market data updates for: YM-201406-ECBOT | 2014-05-28 23:32:17
Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2014-05-28 23:32:17
Subscribing to symbol: YM SecType: FUT Expiry: 201406 Exchange: ECBOT Currency: Multiplier: | 2014-05-28 23:32:17
Interactive Brokers - Starting real-time market data updates for: DAX-201403-DTB | 2014-05-28 23:32:17
Subscribing to real-time True Data for symbol: DAX SecType: FUT Exchange: DTB Currency: | 2014-05-28 23:32:17
Subscribing to symbol: DAX SecType: FUT Expiry: 201403 Exchange: DTB Currency: Multiplier: | 2014-05-28 23:32:17
Historical data request is discarded because it is not for earlier data. | 2014-05-28 23:32:17
SC Market Stats - Starting real-time market data updates for: TICK-NYSE | 2014-05-28 23:32:17
SC Market Stats: Connecting to the server ds5.sierracharts.com. Port 443 | 2014-05-28 23:32:17
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-05-28 23:32:17
The network socket is connected. | 2014-05-28 23:32:17
SC Market Stats: Connected to server. | 2014-05-28 23:32:17
SC Market Stats: Sending logon request message. | 2014-05-28 23:32:17
Symbol Error - DAX-201403-DTB is unknown, unavailable, or improperly formatted. | 2014-05-28 23:32:17
Symbol Error - DAX-201403-DTB is unknown, unavailable, or improperly formatted. | 2014-05-28 23:32:17
HD Request # 3 - Processing historical data message from TWS | 2014-05-28 23:32:17
HD Request # 3 - Receiving Intraday data for ES-201406-GLOBEX starting at 2014-05-28 23:05:00 | 2014-05-28 23:32:17
HD Request # 3 - Received 111 records and wrote 0 records from 2014-05-28 22:04:30 to 2014-05-28 23:14:30. | 2014-05-28 23:32:17
SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-05-28 23:32:18
SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-05-28 23:32:18
SC Market Stats - Successfully connected. | 2014-05-28 23:32:18
SC Market Stats - Restarting real-time data updates for symbol: TICK-NYSE | 2014-05-28 23:32:18
HD Request # 3 - Received 111 records from 2014-05-28 23:05:00 to 2014-05-28 23:14:30 (9.5 minutes) and wrote 0 records for ES-201406-GLOBEX | 2014-05-28 23:32:18
HD Request # 3 - Intraday download COMPLETE for ES-201406-GLOBEX. Completion time: 0s | 2014-05-28 23:32:18
Real-time Intraday chart data file updates started for ES-201406-GLOBEX | 2014-05-28 23:32:18

HD Request # 4 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: ib | 2014-05-28 23:32:18
HD Request # 4 - Download start Date-Time: 2014-05-28 23:14:55.0 | 2014-05-28 23:32:18
HD Request # 4 - Requesting a total of 0 days and 5843 seconds. | 2014-05-28 23:32:18
HD Request # 4 - IB Backfill - Seconds requested: 5843. Seconds Remaining: 0. | 2014-05-28 23:32:18
HD Request # 4 - Requesting 5843 Seconds of data at 30 secs with ending Date-Time at 2014-05-29 00:42:18 for NQ-201406-GLOBEX | 2014-05-28 23:32:18
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-03-21 12:59:56. Record interval: 0 . Symbol: DYH14 | 2014-05-28 23:32:18
HD Request # 2 - Decompressing data. | 2014-05-28 23:32:19
HD Request # 2 - Receiving Intraday data for DAX-201403-DTB starting at 2014-03-21 12:59:56 | 2014-05-28 23:32:19
Socket has been shutdown and closed. | 2014-05-28 23:32:19
The network socket for historical data has been closed. | 2014-05-28 23:32:19
HD Request # 2 - Re-requesting historical data for DAX-201403-DTB to get the latest data since the download was started while not connected to primary service. | 2014-05-28 23:32:19
HD Request # 2 - Received 1 record from 2014-03-21 12:59:56 to 2014-03-21 12:59:56 (0.0 seconds) and wrote 0 records for DAX-201403-DTB | 2014-05-28 23:32:19
HD Request # 5 - Downloading Intraday chart data for DAX-201403-DTB to the file DAX-201403-DTB.scid. Service: eurex | 2014-05-28 23:32:19
HD Request # 5 - Download start Date-Time: 2014-03-21 12:59:56.0 | 2014-05-28 23:32:19
HD Request # 5 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-28 23:32:19
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-28 23:32:19
The network socket is connected. | 2014-05-28 23:32:19
HD Request # 5 - Sending historical data logon request message. | 2014-05-28 23:32:19
HD Request # 4 - Processing historical data message from TWS | 2014-05-28 23:32:19
HD Request # 4 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-05-28 23:05:00 | 2014-05-28 23:32:19
HD Request # 4 - Received 111 records and wrote 0 records from 2014-05-28 22:04:30 to 2014-05-28 23:14:30. | 2014-05-28 23:32:19
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-03-21 12:59:56. Record interval: 0 . Symbol: DYH14 | 2014-05-28 23:32:20
HD Request # 4 - Received 111 records from 2014-05-28 23:05:00 to 2014-05-28 23:14:30 (9.5 minutes) and wrote 0 records for NQ-201406-GLOBEX | 2014-05-28 23:32:20
HD Request # 4 - Intraday download COMPLETE for NQ-201406-GLOBEX. Completion time: 2s | 2014-05-28 23:32:20
Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-05-28 23:32:20

HD Request # 6 - Downloading Intraday chart data for EMD-201406-GLOBEX to the file EMD-201406-GLOBEX.scid. Service: ib | 2014-05-28 23:32:20
HD Request # 6 - Download start Date-Time: 2014-05-28 23:14:55.0 | 2014-05-28 23:32:20
HD Request # 6 - Requesting a total of 0 days and 5845 seconds. | 2014-05-28 23:32:20
HD Request # 6 - IB Backfill - Seconds requested: 5845. Seconds Remaining: 0. | 2014-05-28 23:32:20
HD Request # 6 - Requesting 5845 Seconds of data at 30 secs with ending Date-Time at 2014-05-29 00:42:20 for EMD-201406-GLOBEX | 2014-05-28 23:32:20
HD Request # 5 - Decompressing data. | 2014-05-28 23:32:20
HD Request # 5 - Receiving Intraday data for DAX-201403-DTB starting at 2014-03-21 12:59:56 | 2014-05-28 23:32:20
Socket has been shutdown and closed. | 2014-05-28 23:32:20
The network socket for historical data has been closed. | 2014-05-28 23:32:20
HD Request # 5 - Received 1 record from 2014-03-21 12:59:56 to 2014-03-21 12:59:56 (0.0 seconds) and wrote 0 records for DAX-201403-DTB | 2014-05-28 23:32:20
HD Request # 5 - Intraday download COMPLETE for DAX-201403-DTB. Completion time: 1s | 2014-05-28 23:32:20
Real-time Intraday chart data file updates started for DAX-201403-DTB | 2014-05-28 23:32:20

HD Request # 7 - Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-05-28 23:32:20
HD Request # 7 - Download start Date-Time: 2014-05-28 23:31:56.0 | 2014-05-28 23:32:20
HD Request # 7 - Using server: ds3.sierracharts.com port 10149 | 2014-05-28 23:32:20
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-05-28 23:32:20
The network socket is connected. | 2014-05-28 23:32:20
HD Request # 7 - Sending historical data logon request message. | 2014-05-28 23:32:20
HD Request # 6 - Processing historical data message from TWS | 2014-05-28 23:32:20
HD Request # 6 - Receiving Intraday data for EMD-201406-GLOBEX starting at 2014-05-28 23:05:00 | 2014-05-28 23:32:20
HD Request # 6 - Received 111 records and wrote 0 records from 2014-05-28 22:04:30 to 2014-05-28 23:14:30. | 2014-05-28 23:32:20
HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-05-28 23:31:56. Record interval: 0 . Symbol: TICK-NYSE | 2014-05-28 23:32:21
HD Request # 7 - Decompressing data. | 2014-05-28 23:32:21
HD Request # 7 - Receiving Intraday data for TICK-NYSE starting at 2014-05-28 23:31:56 | 2014-05-28 23:32:21
HD Request # 7 - Timestamp of first Intraday data file record written: 2014-05-28 23:32:01 | 2014-05-28 23:32:21
Socket has been shutdown and closed. | 2014-05-28 23:32:21
The network socket for historical data has been closed. | 2014-05-28 23:32:21
HD Request # 7 - Received 5 records from 2014-05-28 23:31:56 to 2014-05-28 23:32:19 (23.0 seconds) and wrote 4 records for TICK-NYSE | 2014-05-28 23:32:21
HD Request # 7 - Intraday download COMPLETE for TICK-NYSE. Completion time: 0s | 2014-05-28 23:32:21
Real-time Intraday chart data file updates started for TICK-NYSE | 2014-05-28 23:32:21

HD Request # 6 - Received 111 records from 2014-05-28 23:05:00 to 2014-05-28 23:14:30 (9.5 minutes) and wrote 0 records for EMD-201406-GLOBEX | 2014-05-28 23:32:21
HD Request # 6 - Intraday download COMPLETE for EMD-201406-GLOBEX. Completion time: 0s | 2014-05-28 23:32:21
Real-time Intraday chart data file updates started for EMD-201406-GLOBEX | 2014-05-28 23:32:21

HD Request # 8 - Downloading Intraday chart data for YM-201406-ECBOT to the file YM-201406-ECBOT.scid. Service: ib | 2014-05-28 23:32:21
HD Request # 8 - Download start Date-Time: 2014-05-28 23:14:55.0 | 2014-05-28 23:32:21
HD Request # 8 - Requesting a total of 0 days and 5846 seconds. | 2014-05-28 23:32:21
HD Request # 8 - IB Backfill - Seconds requested: 5846. Seconds Remaining: 0. | 2014-05-28 23:32:21
HD Request # 8 - Requesting 5846 Seconds of data at 30 secs with ending Date-Time at 2014-05-29 00:42:21 for YM-201406-ECBOT | 2014-05-28 23:32:21
IB: Requesting historical order fills for account U606734 | 2014-05-28 23:32:21
Interactive Brokers: Received Open orders end message. | 2014-05-28 23:32:21
Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-05-28 23:32:21
HD Request # 8 - Processing historical data message from TWS | 2014-05-28 23:32:22
HD Request # 8 - Receiving Intraday data for YM-201406-ECBOT starting at 2014-05-28 23:05:00 | 2014-05-28 23:32:22
HD Request # 8 - Received 111 records and wrote 0 records from 2014-05-28 22:04:30 to 2014-05-28 23:14:30. | 2014-05-28 23:32:22
HD Request # 8 - Received 111 records from 2014-05-28 23:05:00 to 2014-05-28 23:14:30 (9.5 minutes) and wrote 0 records for YM-201406-ECBOT | 2014-05-28 23:32:23
HD Request # 8 - Intraday download COMPLETE for YM-201406-ECBOT. Completion time: 2s | 2014-05-28 23:32:23
Real-time Intraday chart data file updates started for YM-201406-ECBOT | 2014-05-28 23:32:23


[2014-05-28 21:40:49]
Sierra Chart Engineering - Posts: 104368
You need to activate the exchanges you want on this page:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

After this restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-28 22:20:55]
User88662 - Posts: 4
I thought GLOBEX and ECBOT data are already included in the monthly fee for providing real-time data.
[2014-05-28 22:44:35]
Sierra Chart Engineering - Posts: 104368
Not anymore.

The extra fee is only 3.25 USD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-28 22:53:14]
User88662 - Posts: 4
Thank you for your help

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