Support Board
Date/Time: Mon, 09 Jun 2025 19:18:37 +0000
CQG API + Integrated Standard(10) - Trouble with CME live, historical data
View Count: 547
| [2022-12-05 09:43:12] |
| dirtsailordoc - Posts: 2 |
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Forgive me if I would rather not spend more hours trying to figure out this mess. Maybe I am missing something. Some help would certainly be appreciated. Opened account with AMP, purchased CQG CME data. Opened Sierra Charts with an account I opened last month for a trial, and added CQG credentials from email. Also purchased integrated standard subscription from SC, as I thought it was needed in order to use CQG data. When opening nasdaq 100 mini or micro with CQG data, nothing loads. When I select SC data, everything loads with a 10 min delay. Please let me know what other info would help solve this problem. Thank you very much!
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| [2022-12-05 13:04:59] |
| dirtsailordoc - Posts: 2 |
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please disregard this message. I read more into this and found that I needed to sign agreements and activate Denali feed, which was integrated with CQG. So CME data is through Denali and trading is through CQG. I also had to make sure I selected proper exchange data. I appreciate the note about CQG data fees. I will have to re-configure the account to trading only (no data), since it must come from Denali on versions 2394 and up. All info for setup was available, I just wasn't able to find it right away. Thanks, and have a great day!
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| [2022-12-05 14:55:58] |
| SC Support - Posts: 1968 |
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Thank you Brandon for your time and business. ----- dirtsailordoc: Set Status for Service Package to '11 - Integrated Advanced' till 2023-01-10. dirtsailordoc: Added 12 days at Package 11. For moving from one Package to another, please activate the Package that you want here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage |
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