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Date/Time: Tue, 16 Sep 2025 20:06:41 +0000



im not able to load cht file its asking me to contact support

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[2022-12-03 22:29:37]
User315137 - Posts: 2
im not able to load cht file its asking me to contact support
attachmentG7FXPROFOOTPRINTCHARTBOOK-200409-002540 (1).Cht - Attached On 2022-12-03 22:29:22 UTC - Size: 528.28 KB - 349 views
[2022-12-04 09:34:27]
CCTT - Posts: 6
Hello,

Please read this !

https://www.sierrachart.com/index.php?page=doc/Contents.php

Copy this file in data folder in the Sierrachart folder.

Thank`s
[2022-12-04 19:55:18]
Sierra_Chart Engineering - Posts: 20897
Instructions to use that Chartbook are here:
Chartbooks (Workspaces): Opening Older Chartbooks

It is an older format and has to be updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-04 19:55:37

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