Support Board
Date/Time: Mon, 09 Jun 2025 19:11:59 +0000
not receiving data from teton
View Count: 417
| [2022-12-02 17:40:51] |
| User478513 - Posts: 4 |
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just switched from Amp to Ironbeam. made changes on my end, activated cme top of book, package 11, signed agreements but no live data. I'm connected to the market (green bar, current time) but no data coming in on chart??? update: had to go into edit and translate symbols to current service Date Time Of Last Edit: 2022-12-02 18:55:41
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| [2022-12-02 21:41:21] |
| John - SC Support - Posts: 40306 |
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It makes sense that you would have to translate the symbols. Each service uses a different set of symbols, so anytime the Current Selected Service changes, you would want to update your symbols. If you still need help with something, please let us know. Make sure you have gone through the Setup Instructions for the Teton Order Routing at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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