Support Board
Date/Time: Mon, 09 Jun 2025 19:06:43 +0000
EU Equity Data not re-activated
View Count: 619
| [2022-12-02 14:30:09] |
| Andre - Posts: 31 |
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Hi, I forgot to add usage credit and some feeds were deactivated. While i got some back, the EU equities seem to be stuck. For the EU equites, I had the CBOE Europe feed which is not showing up on the service page anymore. I can not find CBOE Europe any more as addable data. If you can re-activate the EU equities your end, that would be great. Thank you for your help, Andre |
| [2022-12-04 23:52:34] |
| Sierra_Chart Engineering - Posts: 19872 |
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You do not see that listed because it is going to be discontinued by us in about two months. So we are just not offering for new activations. We can activate it for you though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-04 23:53:58
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| [2022-12-05 07:53:10] |
| Andre - Posts: 31 |
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Hi, Ok, can you please reactivate it? Further, will you have a replacement for EU equities? Thank you, Andre |
| [2022-12-05 14:08:30] |
| Sierra_Chart Engineering - Posts: 19872 |
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Yes we will get this activated for you. There will be no replacement.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-05 16:19:21] |
| Sierra_Chart Engineering - Posts: 19872 |
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We are not able to activate this exchange for you. Barchart is giving an error indicating it is unknown. Since we are in the process of phasing this out we are not going to invest any further time in this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-05 16:19:30
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