Support Board
Date/Time: Mon, 09 Jun 2025 20:51:20 +0000
sharing sierra4.config (again)
View Count: 509
| [2022-12-01 18:55:18] |
| User1293821 - Posts: 42 |
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The other post is now locked, but today I had the chance to update to 2457. Sierra4.config is still showing my account number as well as my email / phone number (for alerts) in plain text. The email and phone number go away if I remove them from General > Alert Settings Tab > Notification. I've closed and restarted sierra a number of times and used saved all, but my account number continues to be available in plain text. |
| [2022-12-01 19:05:11] |
| User1293821 - Posts: 42 |
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I was able to login or connect using a sub-instance and that one does not contain my account number.
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| [2022-12-01 20:30:24] |
| Sierra_Chart Engineering - Posts: 19872 |
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How are you determining this?: but my account number continues to be available in plain text.
Yes this is true: The email and phone number go away if I remove them from General > Alert Settings Tab > Notification.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-01 20:40:04] |
| User1293821 - Posts: 42 |
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1. Open sierrachart 2. Connect to data feed 3. Save All & Exit 4. Open Sierra4.config in notepad 5. ctrl + f to search 6. search for my account number I've repeated those steps 3-4 times now and everytime in my main instance the account number is visible. My sub-instances have updated and the account number does not appear when I search for it. |
| [2022-12-01 20:44:53] |
| Sierra_Chart Engineering - Posts: 19872 |
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This could be from the Trade Activity Log. If you go to the Trade >> Trade Activity Log is your account number selected on that window?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-01 20:47:04] |
| User1293821 - Posts: 42 |
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That was it. Awesome thanks a lot!
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| [2022-12-01 20:54:45] |
| Sierra_Chart Engineering - Posts: 19872 |
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Ok we will fix this going forward.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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