Support Board
Date/Time: Mon, 09 Jun 2025 20:47:42 +0000
Trial - activate trading
View Count: 412
| [2022-12-01 14:54:26] |
| User327262 - Posts: 2 |
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Hi, I have started a trial and am looking to test out 'Bitmex Trading Direct' but in 'Service Settings' it says "(not enabled on package)" Please advise how I can enable this. Thanks |
| [2022-12-01 15:09:33] |
| Sierra_Chart Engineering - Posts: 19872 |
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Trials do not allow connections to external services. We can activate that for you but we have to make a change first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-01 15:13:06] |
| User327262 - Posts: 2 |
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Yes please if you could activate that would be grateful
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| [2022-12-01 18:03:08] |
| John - SC Support - Posts: 40306 |
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We have activated your account for Package 12 for 15 days, which is essentially the same as the trial, but now you can connect to an external service and use all aspects of the system. With regards to BitMex, refer to the following: BitMEX Trading Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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