Login Page - Create Account

Support Board


Date/Time: Fri, 06 Dec 2019 17:43:20 +0000



SC Exchange Data Connection Error.

[2014-05-27 16:03:20]
User70095 - Posts: 3
Error: SC Exchange Data Connecting to the Server. The prices won't update and I can't see the bids/offers in the trading dom.

Software version: 1135 | 2014-05-27 12:01:54
Usage end date: 2014-06-21 | 2014-05-27 12:01:54
Enabled for: Advanced Features. | 2014-05-27 12:01:54
Enabled for: Advanced Features 2. | 2014-05-27 12:01:54
Enabled for: Sierra Chart Historical Data Service. | 2014-05-27 12:01:54
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-27 12:01:54
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-27 12:01:54
Received 1 data feed usernames. | 2014-05-27 12:01:54
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-27 12:01:54
Active service: Rithmic Trading | 2014-05-27 12:01:54
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-27 12:01:54
2014-05-27 12:01:54 Local computer clock time | 2014-05-27 12:01:54
2014-05-27 16:01:54 GMT time | 2014-05-27 12:01:54
2014-05-27 12:01:54 Time zone adjusted time | 2014-05-27 12:01:54
Time difference to server time: 1 seconds. | 2014-05-27 12:01:54
Program path: C:\SierraChart\ | 2014-05-27 12:01:54
Data Files path: C:\SierraChart\Data\ | 2014-05-27 12:01:54
OS Version Number: 6.1 | 2014-05-27 12:01:54

Checking for new symbol settings for rim | 2014-05-27 12:01:54
Symbol settings are up-to-date for rim | 2014-05-27 12:01:54
Date rule based rollover from CLJ4-NYMEX to next contract occurs at 2014-03-19 | 2014-05-27 12:01:57
Date rule based rollover from CLK4-NYMEX to next contract occurs at 2014-04-21 | 2014-05-27 12:01:57
Date rule based rollover from CLM4-NYMEX to next contract occurs at 2014-05-19 | 2014-05-27 12:01:57
Date rule based rollover from CLN4-NYMEX to next contract occurs at 2014-06-19 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLJ4-NYMEX for the date range from 2014-02-19 to 2014-03-19 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLJ14 for the date range from 2014-02-19 to 2014-03-14 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLK4-NYMEX for the date range from 2014-03-19 to 2014-04-21 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLK14 for the date range from 2014-03-19 to 2014-04-16 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLM4-NYMEX for the date range from 2014-04-21 to 2014-05-19 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLM14 for the date range from 2014-04-21 to 2014-05-14 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLN4-NYMEX for the date range from 2014-05-19 to 0 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLN14 for the date range from 2014-05-19 to 0 | 2014-05-27 12:01:57
Symbols used for CLN4-NYMEX continuous contract chart: | 2014-05-27 12:01:57
CLJ4-NYMEX | 2014-05-27 12:01:57
CLK4-NYMEX | 2014-05-27 12:01:57
CLM4-NYMEX | 2014-05-27 12:01:57
CLN4-NYMEX | 2014-05-27 12:01:57
Volume based rollover from CLJ4-NYMEX to CLK4-NYMEX occurs at 2014-03-18 | 2014-05-27 12:01:57
Volume based rollover from CLK4-NYMEX to CLM4-NYMEX occurs at 2014-04-21 | 2014-05-27 12:01:57
Volume based rollover from CLM4-NYMEX to CLN4-NYMEX occurs at 2014-05-19 | 2014-05-27 12:01:57
Date rule based rollover from RBJ4-NYMEX to next contract occurs at 2014-03-27 | 2014-05-27 12:01:57
Date rule based rollover from RBK4-NYMEX to next contract occurs at 2014-04-28 | 2014-05-27 12:01:57
Date rule based rollover from RBM4-NYMEX to next contract occurs at 2014-05-28 | 2014-05-27 12:01:57
Date rule based rollover from RBN4-NYMEX to next contract occurs at 2014-06-26 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBJ4-NYMEX for the date range from 2014-02-26 to 2014-03-27 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBJ14 for the date range from 2014-02-26 to 2014-03-22 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBK4-NYMEX for the date range from 2014-03-27 to 2014-04-28 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBK14 for the date range from 2014-03-27 to 2014-04-23 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBM4-NYMEX for the date range from 2014-04-28 to 2014-05-27 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBM14 for the date range from 2014-04-28 to 2014-05-22 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBN4-NYMEX for the date range from 2014-05-27 to 0 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBN14 for the date range from 2014-05-27 to 0 | 2014-05-27 12:01:57
Symbols used for RBN4-NYMEX continuous contract chart: | 2014-05-27 12:01:57
RBJ4-NYMEX | 2014-05-27 12:01:57
RBK4-NYMEX | 2014-05-27 12:01:57
RBM4-NYMEX | 2014-05-27 12:01:57
RBN4-NYMEX | 2014-05-27 12:01:57
Volume based rollover from RBJ4-NYMEX to RBK4-NYMEX occurs at 2014-03-19 | 2014-05-27 12:01:57
Volume based rollover from RBK4-NYMEX to RBM4-NYMEX occurs at 2014-04-21 | 2014-05-27 12:01:57
Volume based rollover from RBM4-NYMEX to RBN4-NYMEX occurs at 2014-05-20 | 2014-05-27 12:01:57
Date rule based rollover from CLJ4-NYMEX to next contract occurs at 2014-03-19 | 2014-05-27 12:01:57
Date rule based rollover from CLK4-NYMEX to next contract occurs at 2014-04-21 | 2014-05-27 12:01:57
Date rule based rollover from CLM4-NYMEX to next contract occurs at 2014-05-19 | 2014-05-27 12:01:57
Date rule based rollover from CLN4-NYMEX to next contract occurs at 2014-06-19 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLJ4-NYMEX for the date range from 2014-02-19 to 2014-03-19 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLJ14 for the date range from 2014-02-19 to 2014-03-14 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLK4-NYMEX for the date range from 2014-03-19 to 2014-04-21 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLK14 for the date range from 2014-03-19 to 2014-04-16 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLM4-NYMEX for the date range from 2014-04-21 to 2014-05-19 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLM14 for the date range from 2014-04-21 to 2014-05-14 | 2014-05-27 12:01:57
Checking Intraday data file for symbol CLN4-NYMEX for the date range from 2014-05-19 to 0 | 2014-05-27 12:01:57
Checking Daily data file for symbol CLN14 for the date range from 2014-05-19 to 0 | 2014-05-27 12:01:57
Symbols used for CLN4-NYMEX continuous contract chart: | 2014-05-27 12:01:57
CLJ4-NYMEX | 2014-05-27 12:01:57
CLK4-NYMEX | 2014-05-27 12:01:57
CLM4-NYMEX | 2014-05-27 12:01:57
CLN4-NYMEX | 2014-05-27 12:01:57
Volume based rollover from CLJ4-NYMEX to CLK4-NYMEX occurs at 2014-03-18 | 2014-05-27 12:01:57
Volume based rollover from CLK4-NYMEX to CLM4-NYMEX occurs at 2014-04-21 | 2014-05-27 12:01:57
Volume based rollover from CLM4-NYMEX to CLN4-NYMEX occurs at 2014-05-19 | 2014-05-27 12:01:57
Date rule based rollover from RBJ4-NYMEX to next contract occurs at 2014-03-27 | 2014-05-27 12:01:57
Date rule based rollover from RBK4-NYMEX to next contract occurs at 2014-04-28 | 2014-05-27 12:01:57
Date rule based rollover from RBM4-NYMEX to next contract occurs at 2014-05-28 | 2014-05-27 12:01:57
Date rule based rollover from RBN4-NYMEX to next contract occurs at 2014-06-26 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBJ4-NYMEX for the date range from 2014-02-26 to 2014-03-27 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBJ14 for the date range from 2014-02-26 to 2014-03-22 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBK4-NYMEX for the date range from 2014-03-27 to 2014-04-28 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBK14 for the date range from 2014-03-27 to 2014-04-23 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBM4-NYMEX for the date range from 2014-04-28 to 2014-05-27 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBM14 for the date range from 2014-04-28 to 2014-05-22 | 2014-05-27 12:01:57
Checking Intraday data file for symbol RBN4-NYMEX for the date range from 2014-05-27 to 0 | 2014-05-27 12:01:57
Checking Daily data file for symbol RBN14 for the date range from 2014-05-27 to 0 | 2014-05-27 12:01:57
Symbols used for RBN4-NYMEX continuous contract chart: | 2014-05-27 12:01:57
RBJ4-NYMEX | 2014-05-27 12:01:57
RBK4-NYMEX | 2014-05-27 12:01:57
RBM4-NYMEX | 2014-05-27 12:01:57
RBN4-NYMEX | 2014-05-27 12:01:57
Volume based rollover from RBJ4-NYMEX to RBK4-NYMEX occurs at 2014-03-19 | 2014-05-27 12:01:57
Volume based rollover from RBK4-NYMEX to RBM4-NYMEX occurs at 2014-04-21 | 2014-05-27 12:01:57
Volume based rollover from RBM4-NYMEX to RBN4-NYMEX occurs at 2014-05-20 | 2014-05-27 12:01:57
Mapping CLN4-NYMEX to CLN4. Service code: nymex | 2014-05-27 12:01:57
HD Request # 2 - Downloading Intraday chart data for CLN4-NYMEX to the file CLN4-NYMEX.scid. Service: nymex | 2014-05-27 12:01:57
HD Request # 2 - Download start Date-Time: 2014-05-27 11:16:34.0 | 2014-05-27 12:01:57
HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-27 12:01:57
Mapping RBN4-NYMEX to RBN4. Service code: nymex | 2014-05-27 12:01:57
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:01:58
The network socket is connected. | 2014-05-27 12:01:58
HD Request # 2 - Sending historical data logon request message. | 2014-05-27 12:01:58

Rithmic Trading - Port for executable: 7372 | 2014-05-27 12:01:59
Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-05-27 12:01:59
HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-05-27 11:16:34. Record interval: 0 . Symbol: CLN4 | 2014-05-27 12:02:01
HD Request # 2 - Decompressing data. | 2014-05-27 12:02:01
HD Request # 2 - Receiving Intraday data for CLN4-NYMEX starting at 2014-05-27 11:16:34 | 2014-05-27 12:02:01
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-05-27 11:16:34 | 2014-05-27 12:02:01
Socket has been shutdown and closed. | 2014-05-27 12:02:01
The network socket for historical data has been closed. | 2014-05-27 12:02:01
HD Request # 2 - Historical data for CLN4-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-05-27 12:02:01
HD Request # 2 - Received 5429 records from 2014-05-27 11:16:34 to 2014-05-27 11:51:57 (35.4 minutes) and wrote 5420 records for CLN4-NYMEX | 2014-05-27 12:02:01
HD Request # 2 - Intraday download COMPLETE for CLN4-NYMEX. Completion time: 4s | 2014-05-27 12:02:01
HD Request # 3 - Downloading Intraday chart data for RBN4-NYMEX to the file RBN4-NYMEX.scid. Service: nymex | 2014-05-27 12:02:01
HD Request # 3 - Download start Date-Time: 2014-05-27 11:16:33.0 | 2014-05-27 12:02:01
HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-27 12:02:01
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:01
The network socket is connected. | 2014-05-27 12:02:01
HD Request # 3 - Sending historical data logon request message. | 2014-05-27 12:02:01
Rithmic Trading: Connecting to the server 127.0.0.1. Port 7372 | 2014-05-27 12:02:01
The network socket is connected. | 2014-05-27 12:02:01
Rithmic Trading: Connected to server. | 2014-05-27 12:02:01
Rithmic Trading: Sending logon request message. | 2014-05-27 12:02:01
Rithmic Trading - Starting the connection process to data and trading service. | 2014-05-27 12:02:01
Rithmic Trading - Logging is enabled. Log file: Rithmic.log | 2014-05-27 12:02:01
Rithmic Trading - Connecting to Rithmic Paper Trading server. | 2014-05-27 12:02:01
Rithmic Trading - Server Alert: Market Data Connection Opened | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: Trading System Connection Opened | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: PnL Connection Opened | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: PnL Connection Login Complete. Result text: "ok" | 2014-05-27 12:02:03
Rithmic Trading - Server Alert: Intraday History Connection Opened | 2014-05-27 12:02:04
Rithmic Trading - Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2014-05-27 12:02:04
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-05-27 11:16:33. Record interval: 0 . Symbol: RBN4 | 2014-05-27 12:02:04
HD Request # 3 - Decompressing data. | 2014-05-27 12:02:04
HD Request # 3 - Receiving Intraday data for RBN4-NYMEX starting at 2014-05-27 11:16:33 | 2014-05-27 12:02:04
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-05-27 11:16:44 | 2014-05-27 12:02:04
Socket has been shutdown and closed. | 2014-05-27 12:02:04
The network socket for historical data has been closed. | 2014-05-27 12:02:04
HD Request # 3 - Historical data for RBN4-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-05-27 12:02:04
HD Request # 3 - Received 1327 records from 2014-05-27 11:16:33 to 2014-05-27 11:51:53 (35.3 minutes) and wrote 1323 records for RBN4-NYMEX | 2014-05-27 12:02:04
HD Request # 3 - Intraday download COMPLETE for RBN4-NYMEX. Completion time: 3s | 2014-05-27 12:02:04
Rithmic DTC Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-05-27 12:02:05
Rithmic DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-05-27 12:02:05
Rithmic DTC - Successfully connected. | 2014-05-27 12:02:05
Rithmic DTC: Requesting trade accounts from server. | 2014-05-27 12:02:05
Mapping CLN4-NYMEX to CLN4. Service code: nymex | 2014-05-27 12:02:05
SC Exchange Data - Starting real-time market data updates for: CLN4 | 2014-05-27 12:02:05
Using username 0 | 2014-05-27 12:02:05
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:05
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:05
HD Request # 4 - Downloading Intraday chart data for CLN4-NYMEX to the file CLN4-NYMEX.scid. Service: nymex | 2014-05-27 12:02:05
HD Request # 4 - Download start Date-Time: 2014-05-27 11:51:57.0 | 2014-05-27 12:02:05
HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-27 12:02:05
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:05
The network socket is connected. | 2014-05-27 12:02:05
HD Request # 4 - Sending historical data logon request message. | 2014-05-27 12:02:05
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-05-27 11:51:57. Record interval: 0 . Symbol: CLN4 | 2014-05-27 12:02:05
HD Request # 4 - Decompressing data. | 2014-05-27 12:02:05
HD Request # 4 - Receiving Intraday data for CLN4-NYMEX starting at 2014-05-27 11:51:57 | 2014-05-27 12:02:05
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-05-27 11:52:00 | 2014-05-27 12:02:05
Socket has been shutdown and closed. | 2014-05-27 12:02:05
The network socket for historical data has been closed. | 2014-05-27 12:02:05
HD Request # 4 - Received 2706 records from 2014-05-27 11:51:57 to 2014-05-27 12:01:58 (10.0 minutes) and wrote 2702 records for CLN4-NYMEX | 2014-05-27 12:02:05
HD Request # 4 - Intraday download COMPLETE for CLN4-NYMEX. Completion time: 0s | 2014-05-27 12:02:05
Real-time Intraday chart data file updates started for CLN4-NYMEX | 2014-05-27 12:02:05

Mapping RBN4-NYMEX to RBN4. Service code: nymex | 2014-05-27 12:02:05
SC Exchange Data - Starting real-time market data updates for: RBN4 | 2014-05-27 12:02:05
HD Request # 5 - Downloading Intraday chart data for RBN4-NYMEX to the file RBN4-NYMEX.scid. Service: nymex | 2014-05-27 12:02:05
HD Request # 5 - Download start Date-Time: 2014-05-27 11:51:53.0 | 2014-05-27 12:02:05
HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-27 12:02:05
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:05
The network socket is connected. | 2014-05-27 12:02:05
HD Request # 5 - Sending historical data logon request message. | 2014-05-27 12:02:05
HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-05-27 11:51:53. Record interval: 0 . Symbol: RBN4 | 2014-05-27 12:02:05
HD Request # 5 - Decompressing data. | 2014-05-27 12:02:05
HD Request # 5 - Receiving Intraday data for RBN4-NYMEX starting at 2014-05-27 11:51:53 | 2014-05-27 12:02:05
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-05-27 11:52:05 | 2014-05-27 12:02:05
Socket has been shutdown and closed. | 2014-05-27 12:02:05
The network socket for historical data has been closed. | 2014-05-27 12:02:05
HD Request # 5 - Received 581 records from 2014-05-27 11:51:53 to 2014-05-27 12:01:34 (9.7 minutes) and wrote 580 records for RBN4-NYMEX | 2014-05-27 12:02:05
HD Request # 5 - Intraday download COMPLETE for RBN4-NYMEX. Completion time: 0s | 2014-05-27 12:02:05
Real-time Intraday chart data file updates started for RBN4-NYMEX | 2014-05-27 12:02:05

Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:06
Socket has been shutdown and closed. | 2014-05-27 12:02:06
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:06
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:06
Using username 0 | 2014-05-27 12:02:08
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:08
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:08
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:09
Socket has been shutdown and closed. | 2014-05-27 12:02:09
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:09
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:09
Rithmic DTC: Requesting Trade Positions data. | 2014-05-27 12:02:10
Requesting market depth updates for: CLN4-NYMEX if supported. | 2014-05-27 12:02:10
Requesting market depth updates for: RBN4-NYMEX if supported. | 2014-05-27 12:02:10
Using username 0 | 2014-05-27 12:02:11
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:11
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:11
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:12
Socket has been shutdown and closed. | 2014-05-27 12:02:12
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:12
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:12
Using username 0 | 2014-05-27 12:02:14
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:14
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:14
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:15
Socket has been shutdown and closed. | 2014-05-27 12:02:15
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:15
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:15
Using username 0 | 2014-05-27 12:02:17
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:17
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:17
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:18
Socket has been shutdown and closed. | 2014-05-27 12:02:18
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:18
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:18
Using username 0 | 2014-05-27 12:02:20
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:20
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:20
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:21
Socket has been shutdown and closed. | 2014-05-27 12:02:21
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:21
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:21
Using username 0 | 2014-05-27 12:02:23
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:23
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:23
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:24
Socket has been shutdown and closed. | 2014-05-27 12:02:24
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:24
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:24
Using username 0 | 2014-05-27 12:02:26
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:26
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:26
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:28
Socket has been shutdown and closed. | 2014-05-27 12:02:28
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:28
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:28
Using username 0 | 2014-05-27 12:02:30
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:30
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:30
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:31
Socket has been shutdown and closed. | 2014-05-27 12:02:31
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:31
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:31
Using username 0 | 2014-05-27 12:02:33
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:33
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:33
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:34
Socket has been shutdown and closed. | 2014-05-27 12:02:34
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:34
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:34
Using username 0 | 2014-05-27 12:02:36
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:36
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:36
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:37
Socket has been shutdown and closed. | 2014-05-27 12:02:37
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:37
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:37
Using username 0 | 2014-05-27 12:02:39
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:39
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:39
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:40
Socket has been shutdown and closed. | 2014-05-27 12:02:40
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:40
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:40
Using username 0 | 2014-05-27 12:02:42
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:42
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:42
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:43
Socket has been shutdown and closed. | 2014-05-27 12:02:43
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:43
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:43
Using username 0 | 2014-05-27 12:02:45
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:45
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:45
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:46
Socket has been shutdown and closed. | 2014-05-27 12:02:46
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:46
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:46
Using username 0 | 2014-05-27 12:02:48
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:48
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:48
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:50
Socket has been shutdown and closed. | 2014-05-27 12:02:50
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:50
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:50
Using username 0 | 2014-05-27 12:02:52
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:52
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:52
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:53
Socket has been shutdown and closed. | 2014-05-27 12:02:53
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:53
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:53
Using username 0 | 2014-05-27 12:02:55
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:02:55
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:02:55
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:56
Socket has been shutdown and closed. | 2014-05-27 12:02:56
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:56
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:56
Using username 0 | 2014-05-27 12:02:58
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:02:58
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:02:58
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:02:59
Socket has been shutdown and closed. | 2014-05-27 12:02:59
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:02:59
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:02:59
Using username 0 | 2014-05-27 12:03:01
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:03:01
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:03:01
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:03:02
Socket has been shutdown and closed. | 2014-05-27 12:03:02
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:03:02
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:03:02
Using username 0 | 2014-05-27 12:03:04
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:03:04
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:03:04
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:03:05
Socket has been shutdown and closed. | 2014-05-27 12:03:05
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:03:05
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:03:05
Using username 0 | 2014-05-27 12:03:07
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:03:07
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:03:07
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:03:08
Socket has been shutdown and closed. | 2014-05-27 12:03:08
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:03:08
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:03:08
Using username 0 | 2014-05-27 12:03:10
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-05-27 12:03:10
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-27 12:03:10
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-27 12:03:11
Socket has been shutdown and closed. | 2014-05-27 12:03:11
SC Exchange Data: Disconnected from the server. | 2014-05-27 12:03:11
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-27 12:03:11
Using username 0 | 2014-05-27 12:03:13
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-05-27 12:03:13
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-27 12:03:13

[2014-05-28 04:10:30]
Sierra Chart Engineering - Posts: 78964
This problem was resolved earlier today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account