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Date/Time: Thu, 28 Mar 2024 14:54:10 +0000



Missing data

View Count: 909

[2014-05-27 11:55:04]
sierrartb - Posts: 11
Hello,

there is a gap in data from 2014-03-25 till 2014-05-12. "Delete and download data" function does not help.

http://www.sierrachart.com/image.php?l=1401191403932.png

Thank's for help.

Richard
[2014-05-28 07:17:18]
Sierra Chart Engineering - Posts: 104368
You are using IB . Therefore, long-term historical Intraday data is unreliable with that service. Update Sierra Chart to the latest release. Historical Intraday data is now downloaded from the Sierra Chart Historical Data service which is much more reliable.

Update with Help >> Download Prerelease.

After the update, re-download the data following the instructions here:
http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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