Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 12:36:08 +0000



chartbook setup problem

View Count: 351

[2022-11-19 13:02:16]
User787656 - Posts: 1
i am unable to setup g7 foundation chartbook how can i set it up. it shows in massege log that it is not compitable.i need it converted.
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-11-19 12:55:36 UTC - Size: 276.18 KB - 75 views
Attachment Deleted.
[2022-11-21 15:07:39]
Sierra_Chart Engineering - Posts: 14099
You really need to contact the provider of this Chartbook and have them update it to the new format. For now follow the instructions here:
Chartbooks (Workspaces): Opening Older Chartbooks

These are the same instructions they need to follow.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-21 15:07:59

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account