Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 13:17:29 +0000



Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Re

View Count: 1026

[2014-05-27 04:46:11]
User82722 - Posts: 18
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
....................
Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject message: (3) Exchange is not allowed for User | 2014-05-27 07:35:58
...................
Symbol Error - CL.20140700.CME_NY is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject message: (3) Exchange is not allowed for User | 2014-05-27 07:14:45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Why? What has changed again?

Sierra Charts v 1141
Proxy Port 443/10048
[2014-05-27 05:01:38]
Sierra Chart Engineering - Posts: 104368
Contact your broker and let them know you are getting this this message for that symbol:

Received market data reject message: (3) Exchange is not allowed for User

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-27 17:00:45]
User82722 - Posts: 18
Thnk, Indeed, the broker instruments were not allowed. For some reason, this option works now, to this day T4 is not paying attention this requirement.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account