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Date/Time: Fri, 27 Jan 2023 07:29:24 +0000



replacing accounts under simulated feed

View Count: 108

[2022-11-18 13:44:01]
User61576 - Posts: 398
SC support, pls check the attached screenshot
I am trying to replace account A (which is working) with account B (duplicated account from A) but when trying to change the acount in the trade bar, it jumps back to the original
can you pls advise what am I doing wrong?
thanks
Private File
Private File
[2022-11-18 16:48:33]
John - SC Support - Posts: 21711
Is this in a Sub-Instance that you are having this issue, and do you have the same issue in the main instance?

And is it really that you select a specific account and then it will change it to a different account? When does the change happen?
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[2022-11-19 16:22:50]
User61576 - Posts: 398
this is a different installation on the same drive. in the main instance, I have only 1 account so I can not test. under that sub-instance of the main SC i don't have that issue (using simulation accounts)
I select that new account, trades associated with the previous account are removed from chart and then it changes back to the source account and trades appear back on the chart
[2022-11-21 16:10:21]
Sierra_Chart Engineering - Posts: 6328
Check this setting:
Global Trade Settings Windows: Select Non-Sim Trade Account on Entering Non-Sim Mode in SubInstances (Global Settings >> General Trade Settings >> General)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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