Support Board
Date/Time: Wed, 05 Nov 2025 11:07:18 +0000
Missing intraday data and some issues downloading historical data
View Count: 434
| [2022-11-18 02:02:58] |
| MunchyPancake - Posts: 10 |
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There are large gaps in my chart data whenever I log off and log back in. For instance, I logged back into Sierra today, and the data jumped from 9:20AM to 19:25AM. There has been odd issues with my data such as "waiting for historical download" etc... Wondering how to get my data stream back to normal and continuous?
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 981186147fcb99f847dad019524535bd.png / V - Attached On 2022-11-18 02:02:51 UTC - Size: 32.73 KB - 130 views |
| [2022-11-18 02:20:18] |
| Sierra_Chart Engineering - Posts: 21315 |
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Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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