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Date/Time: Fri, 03 Feb 2023 22:37:44 +0000



Not able to get DNA data before Sep 2021

View Count: 111

[2022-11-17 08:34:46]
Techotomy - Posts: 71
I'm not able to get important chart data for DNA before 17 Sep 2021 despite increasing the Days to the Load for Intraday Chart Data Type and setting the Load Data Limiting Method to Use Number of Days To Load. I can get data past 17 Sep 2021 for other symbols.
[2022-11-18 02:27:18]
Sierra_Chart Engineering - Posts: 6457
We do not have data earlier for this symbol than 2021-09-17. Which means that there was no trading before then for that specific symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-18 12:45:37]
Techotomy - Posts: 71
There is definitely trading before 2021-09-07, which means I cannot use SierraChart to chart DNA. TradingView provides data down to 2021-04-19, and price is rejected off of key trend lines that I cannot build from your truncated data.
[2022-11-21 13:51:49]
Sierra_Chart Engineering - Posts: 6457
Sierra Chart does not have data earlier than that for this symbol but we can see if we can add it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-21 13:52:21
[2022-11-23 00:39:29]
Sierra_Chart Engineering - Posts: 6457
We added in the additional data but there is very little price movement with that data.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-11-23 14:19:55]
Techotomy - Posts: 71
Five months of price action is significant, especially for a stock that's been trading less than two years, regardless of how it moves. There was a 25% price rejection just in one day off a trend line that I can now build with that additional data. Thank you.

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