Support Board
Date/Time: Tue, 10 Jun 2025 20:17:43 +0000
Candles are missing from the graph.
View Count: 418
| [2022-11-14 10:31:40] |
| Ferenc Reischig - Posts: 11 |
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Dear Support, 1. Candles are missing from the graph. 2. The [M] symbol does not appear in the window header. I am using Sevice package 10 and updated to the latest Sierra version. I am using the following symbols: ES MES NQ MNQ Can you help me to solve the problem? Thank you Ferenc |
 reischig-1.png / V - Attached On 2022-11-14 10:24:20 UTC - Size: 32.88 KB - 114 views reischig-2.png / V - Attached On 2022-11-14 10:24:26 UTC - Size: 21.44 KB - 109 views |
| [2022-11-14 11:12:02] |
| Sierra_Chart Engineering - Posts: 19884 |
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Activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Wait a few minutes and then : Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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