Support Board
Date/Time: Tue, 10 Jun 2025 20:00:34 +0000
No Data
View Count: 402
| [2022-11-14 00:46:47] |
| User531621 - Posts: 117 |
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Hello, its Sunday night and i have no data.. Not sure if this is a SC issue or Rithmic. Please advise, thank you!!
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| [2022-11-14 11:32:52] |
| Sierra_Chart Engineering - Posts: 19884 |
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We are not sure what the problem is in your case. If you are still having an issue refer to this help topic: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-14 14:02:57] |
| User531621 - Posts: 117 |
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i am on package 5, do i need package 11? is this the problem?
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| [2022-11-14 15:19:47] |
| John - SC Support - Posts: 40323 |
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Yes, you would need to be on Package 11 in order to be able to connect to Rithmic as of your last renewal. We see that you are on Package 11 at this time. If you are continuing to have an issue, then please let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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