Support Board
Date/Time: Thu, 12 Jun 2025 08:14:21 +0000
Historical Data doesn't download for the current day
View Count: 403
| [2022-11-07 16:19:51] |
| User535952 - Posts: 3 |
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Hi, I can't receive the Historical data, it's keeping Downloading all day but I can see on my chart's only yesterday data. The price is moving but the charts doesn't downloaded. all the time was everything ok, it happen on last Friday. The historical data doesn't dowload just for the current day, no bars or candles just the price is moving. Print screen attached Please check, thank's Giedrius |
 Screenshot (24).png / V - Attached On 2022-11-07 16:17:12 UTC - Size: 1.24 MB - 99 views |
| [2022-11-07 19:15:34] |
| Sierra_Chart Engineering - Posts: 19895 |
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You are using Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-07 20:20:05] |
| User535952 - Posts: 3 |
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Any data doesn't load even Sierra Charts, take a look at print screen.
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| Screenshot (28).png / V - Attached On 2022-11-07 20:19:38 UTC - Size: 392.12 KB - 108 views |
| [2022-11-08 15:59:23] |
| John - SC Support - Posts: 40376 |
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When you change your Service to SC Data - All Services and you want to fill in missing historical data, then you will need to select Edit >> Delete All Data and Download. Note that you only need to do this once per symbol and not for every chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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