Login Page - Create Account

Support Board


Date/Time: Thu, 12 Jun 2025 08:03:43 +0000



trading data issue

View Count: 381

[2022-11-06 23:18:24]
User985241 - Posts: 1
I'll first admit i'm new and most likely not doing it right. I"m running sierra chart. Purchased CQG data through AMP. Changed the data/trade services to CQG webAPI and entered correct login/password. Sierra Chart shows green connected but I'm not getting any charts or dom info for F.US.EPZ22. Not sure what to do.
[2022-11-07 00:51:18]
Sierra_Chart Engineering - Posts: 19895
Complete the exchange agreements:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

And then you need to activate the exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account