Support Board
Date/Time: Thu, 12 Jun 2025 08:27:19 +0000
No volume on DOM or Quoteboard
View Count: 564
| [2022-11-05 20:26:38] |
| User119865 - Posts: 4 |
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I get no volume on DOM or Qouteboard or anywhere. I have paid 36$ for the delayed data, I have filled out all my info and signed the agreement. I have updated the symbols but nothing is working. Can somebody help me figure this out please.
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| [2022-11-06 19:10:06] |
| Sierra_Chart Engineering - Posts: 19895 |
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Wait until Sunday evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-07 18:14:13] |
| User119865 - Posts: 4 |
|
Sierra Chart Support - Engineering Level
Still nothing. No volume data anywhere. The DOM is empty, the Qouteboard is empty. I really don't know what is happening. Date Time Of Last Edit: 2022-11-07 18:27:30
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1.png| [2022-11-07 18:56:14] |
| Sierra_Chart Engineering - Posts: 19895 |
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The problem is those futures contract symbols are set to the year 2020. You need to roll over to the current contract. Refer to: Chart Menu: Perform Futures Symbol Rollover (Chart menu) And: Getting Quotes: Futures Contract Rollover Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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