Support Board
Date/Time: Fri, 13 Jun 2025 09:05:42 +0000
cant connect to live data.
View Count: 428
| [2022-11-02 15:17:34] |
| User311163 - Posts: 2 |
|
hello, i am unable to connect to live data, its asking me to contact admin. thanks, |
| [2022-11-02 16:12:09] |
| John - SC Support - Posts: 40407 |
|
Your account setup is fine, so there is nothing about your account that will prevent any data. What is the exact error/message you are receiving? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-02 17:25:39] |
| User311163 - Posts: 2 |
|
cqg webapi logon unsuccessful your logon is disabled, contact your fcm
|
| [2022-11-02 17:31:47] |
| John - SC Support - Posts: 40407 |
|
Your broker has deactivated your CQG account. You need to ask your broker about this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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