Support Board
Date/Time: Fri, 13 Jun 2025 09:46:39 +0000
[Locked] - Require Full Fill of Target For Move to Breakeven...-Function does not work
View Count: 476
| [2022-11-01 14:53:28] |
| User538960 - Posts: 29 |
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Dear SC Support Team, as asked for in another thread ( Partial Fills Messing Up Trade Management + SL Movement ) last week, you kindly implemented the function to only move that stop loss to breakeven (or BE+x ticks) after all contracts sitting at the respective chosen OCO Group's take profit order have been filled, not already in case of a partial fill, as was the case before. As already reported yesterday in the thread I posted the link of above, unfortunately this function does not work at all. Also after a complete fill of all contracts sitting at my 1st take profit order, the SL is not moved, but just remains in its original location. That is even the case if only 1 contract was sitting at the TP order in the first place. And the problem is reproducable, because it happened yesterday in two trades and today in another two. Yesterday and this morning I still was unsure whether this is caused by Rithmic or by SC, because all four trades mentioned above were taken in accounts that use Rithmic's order routing. (But as already mentioned above, I could not detect anything in the Trade Activity Log that gives away the reason for the problem; it seems that function is simply completely ignored, and the SL is not moved at all (unless done manually by means of the BE button in the chart trade window (which is what I had to do)). So, I took another trade in SC's SIM mode today, so that Rithmic is taken out of the equation. And the same happened again: in spite of the TP 1 order having been filled entirely (there was only 1 contract sitting there anyway), the stop loss was not moved to BE+2, as it was supposed to do with my settings and the activated "Require Full Fill..." function in the global chart trade settings. I attached a few screenshots that show the issue (trade fill, 1st TP hit, but SL not being moved to BE+2; you can't see the initial SL position in the chart, as it is too far below the entry price). I also attached the respective excerpt from the Trade Activity Log of that SIM trade, where you can see that the SL order was not automatically moved after the fill (I later moved it to BE+2 manually by using the BE button in the chart trade panel). Could you please kindly look into this issue and fix it? That would be appreciated. Date Time Of Last Edit: 2022-11-01 14:56:26
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 1. 3 ctr long trade filled.jpg / V - Attached On 2022-11-01 14:47:53 UTC - Size: 54.31 KB - 106 views 2. 1st TP (prev. reduced to +7 ticks) filled, SL NOT moved t.jpg / V - Attached On 2022-11-01 14:48:01 UTC - Size: 60.77 KB - 114 views 3. Trade Activity Log Excerpt.jpg / V - Attached On 2022-11-01 14:48:09 UTC - Size: 242.09 KB - 116 views |
| [2022-11-02 20:42:53] |
| Sierra_Chart Engineering - Posts: 19909 |
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We are looking into the issue and will resolve. There is no need to provide anything further.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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