Support Board
Date/Time: Thu, 12 Jun 2025 08:19:11 +0000
sierra chart not working
View Count: 585
| [2022-10-31 16:12:02] |
| User694944 - Posts: 4 |
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After my download i cant get my SC to work. Please HELP
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| [2022-10-31 17:23:41] |
| John - SC Support - Posts: 40376 |
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We some additional information. In particular, where is it not working, are you unable to login? Can you open a chart? Are you not getting data? Is it something else? Are there any error messages?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 08:12:44] |
| User694944 - Posts: 4 |
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I was trying to set it up just like in Setup Instruction through Tenton CME Order Routing and it didnt work. Now I tried through SC Data - All Services and it worked. I hope this is the right way. Looks like everything is working now.
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| [2022-11-01 14:36:36] |
| John - SC Support - Posts: 40376 |
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What you are stating will get you going. But if you are wanting to trade directly from Sierra Chart, then you will need to connect the software to your trading account. If this is the case, then what trading service/broker are you using?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 15:18:55] |
| User694944 - Posts: 4 |
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Im using AMP Futures. and Im not sure how to connect to AMP. I already let them know Ill be using SC.
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| [2022-11-01 17:13:41] |
| John - SC Support - Posts: 40376 |
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Then follow the instructions at the following link to connect to your CQG account from AMP: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-04 20:19:51] |
| User694944 - Posts: 4 |
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Error comes up. Its says username or password is incorrect. Do I request password or username from SC or do i have to talk to my AMP broker?
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| [2022-11-04 21:47:05] |
| John - SC Support - Posts: 40376 |
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You need to talk to AMP. They would have supplied you with the credentials for your CQG account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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