Support Board
Date/Time: Sat, 14 Jun 2025 03:52:19 +0000
no price movement
View Count: 428
[2022-10-31 13:57:22] |
User266838 - Posts: 13 |
i'm new! i did 2448 update, then went from pkg 3 to pkg 10, then changed to esmz22,( now have green bar at top instead of red) but no price movement. what now? |
[2022-10-31 14:04:28] |
SC Support - Posts: 1968 |
Hi User266838, please re-complete the Market Data Agreements and be sure to include your AMP Futures Trading Account Information; your "Clearing Firm" will be "AMP Futures" and your "Futures Trading Account Number" is something like "AC1234567". https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Then please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME (You might wait to activate real-time data until the 1st of next month (tomorrow), so you are not paying an exchange fee for just 1 day, also if you are eligible for a demo / test period (**you are eligible**), it would be a shame to waste that when you can get a full calendar month by activating everything on the 1st of next month.) |
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