Support Board
Date/Time: Sat, 14 Jun 2025 03:53:15 +0000
Problem editing trade account
View Count: 393
| [2022-10-27 07:37:46] |
| oerten25 - Posts: 6 |
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Hello, I have a live stage5 ironbeam account that i trade through sierra charts TETON CME order routing without any issues. I need to edit my daily net loss limit settings but when i update and commit, i get the error "Server Error: Operation Not Allowed" How can i solve this? Thanks, bests Date Time Of Last Edit: 2022-10-27 07:38:12
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| [2022-10-27 08:35:00] |
| Sierra_Chart Engineering - Posts: 19911 |
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You absolutely cannot edit any of those settings. Only your broker can. You need to make the request to the broker for any changes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-27 14:30:31] |
| Stage 5 Trading - Posts: 155 |
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Good morning Oerten25, Thank you for choosing Stage 5 as your Brokerage teammate! We look forward to building a long term partnership with you and are excited to hear your feedback on Teton order routing. I personally think you are going to love it. Kevin Dressel, Head of Platforms at Stage 5 Trading, will be reaching out to you shortly to help you setup your daily loss limit settings. He should be able to get you squared away in no time. Please let us know if you have any questions or we can assist with anything along the way. Thanks again for choosing Stage 5 and have a wonderful day! Best, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results. |
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