Login Page - Create Account

Support Board


Date/Time: Tue, 06 Dec 2022 06:39:48 +0000



[Sticky] [Locked] - Notice: Historical Market Depth Data for CME Group 2022-10-16

View Count: 928

[2022-10-22 20:17:11]
Sierra_Chart Engineering - Posts: 5500
All of this relates to market depth data for CME Group:

Since approximately 2022-10-16 historical market depth data, has been intermittently limited for the CME Group depending upon the server being accessed. In other words, the amount of history that is accessible could vary from six months or only go back to October 10.

This weekend, 2022-10-22, historical market depth data, is intermittently available depending upon which server is being accessed. This issue will be resolved, before Sunday evening.

Until approximately of October 27, 2022 historical market depth data will be limited and go back only to October 10.

We have been doing some server reconfiguration and relocation, and that is the cause of these limitations. We had not realized market depth data was not being maintained on some servers.

For some background information, we have set up our own server space in Equinix CH1 in Chicago with our own 10 Gb Internet connectivity.

All of this is expected to be completed, around the end of the first week of November.

This location will also be used to serve our own direct US equities data feed with the full consolidated tape.

This project has gone very well. It uses a 10 Gb network and uses high-performance, routers and switches with very high throughput.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-23 10:56:24
[2022-10-23 22:02:58]
Sierra_Chart Engineering - Posts: 5500
Related to the above a restart of Sierra Chart is important anytime after Saturday morning (2022-10-22) to get the updated server list.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-23 22:03:24

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account