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Date/Time: Fri, 29 Mar 2024 15:04:36 +0000



Delayed Data

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[2022-10-17 19:06:53]
Marc_Law - Posts: 9
So I followed the instructions. I signed up for the 250 tickers for $25 and the US Equities for $10.50 a month. I signed up for all of the agreements as well.

However, when I look up a current ticker on my chart I receive the error, "Exchange not authorized. Click for symbol information."
imageSierra Charts.png / V - Attached On 2022-10-17 19:06:47 UTC - Size: 357.89 KB - 57 views
[2022-10-18 14:41:47]
John - SC Support - Posts: 30459
Please try another symbol for a much more common instrument, such as IBM or TSLA and let us know if those work or if you get the same message.

We would need to check, but we see that VEV is actually traded on the NasdaqCM, and we may not have the real-time data for that specific exchange with the Sierra Chart Exchange Data Feed.
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