Support Board
Date/Time: Sun, 15 Jun 2025 06:55:19 +0000
Market Data Showing Incorrectly? Missing Pieces within Numbers Bars
View Count: 575
| [2022-10-11 14:45:58] |
| Deltaxbt - Posts: 9 |
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Hello, i noticed today that there are some differences within the numbers bars when comparing the prints to a different platform. This is on Cryptocurrency Exchange from Binance BTCUSDTPERP and FTX BTCPERP The numbers are very different compared to the other platform. Since i have been a long user of Sierra i'm trusting the data i got from you, but it would be nice if you could maybe shed some light here on why. Also today and yesterday i compared 2 occurences happening on our numbers bars Charts (find attached below) where there are prices "flying" around. The guy i compared it with had Sierra open the whole day and found the issue and i iopened it after it happened and it was gone. Please note that im using the VOlume price multiplier of the Study with 0.001 |
 Screenshot_1.png / V - Attached On 2022-10-11 14:45:46 UTC - Size: 70.96 KB - 103 views Screenshot_2.png / V - Attached On 2022-10-11 14:45:49 UTC - Size: 120.96 KB - 104 views |
| [2022-10-12 15:42:47] |
| Sierra_Chart Engineering - Posts: 19916 |
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Trade volume data is not accurate when using Binance with Sierra Chart. We cannot say anything more on this. Put no reliance on it. We do not want to go into all the explanation. However, market depth data quantities are accurate with Binance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-12 15:43:20
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| [2022-10-12 16:10:44] |
| Deltaxbt - Posts: 9 |
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okay thank you, are the other given Data providers (ftx,bitmex) accurate?
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| [2022-10-12 16:21:17] |
| Deltaxbt - Posts: 9 |
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I know crypto is kinda a opinion cut thing, but do you plan on implementing other reliable exchanges/data feeds? I really love sierra with all the options to adjust and all the execution capabilities and would love to use it for cryptocurrency trading too since you don‘t get any platform that‘s so smooth on execution and modification options like yours. Thank you in advance.
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| [2022-10-14 08:37:38] |
| Sierra_Chart Engineering - Posts: 19916 |
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If the exchange uses integers for quantities, then they will be accurate with trade volume: okay thank you, are the other given Data providers (ftx,bitmex) accurate?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-14 08:37:59
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