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Date/Time: Sun, 07 Aug 2022 16:55:25 +0000



GateKeeper is unreachable

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[2014-05-20 08:23:08]
User33743 - Posts: 83
Hi,
I can't login into live environment. MSG LOG shows "Gatekeeper is Unreachable". I checked and login into sim environment works good.
What can i do?
[2014-05-20 08:25:19]
Sierra Chart Engineering - Posts: 104213
Please contact TransAct support about this:

http://www.transactfutures.com/ContactUs.htm
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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