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Date/Time: Fri, 19 Apr 2024 11:35:19 +0000



Chartbook not compatible warning

View Count: 350

[2022-10-05 18:38:46]
michael carpenter - Posts: 2
Hi I am getting the following error opening a chartbook: Chartbook not compatible warning, Contact Sierra Chart support for help with converting it.

How do I fix this?
[2022-10-05 21:32:39]
John - SC Support - Posts: 30953
Either follow the instructions here:
Chartbooks (Workspaces): Opening Older Chartbooks

Or attach the chartbook to this thread and we will update it for you.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-07 17:04:30]
michael carpenter - Posts: 2
File attached to be converted to be compatible with the latest version
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-10-07 16:59:36 UTC - Size: 276.18 KB - 78 views
Attachment Deleted.
[2022-10-07 17:26:57]
John - SC Support - Posts: 30953
Attached is the updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
attachmentG7FXFOUNDATIONDOMCHARTBOOK-200330-085855.Cht - Attached On 2022-10-07 17:26:54 UTC - Size: 20.56 KB - 83 views

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