Login Page - Create Account

Support Board


Date/Time: Sun, 07 Aug 2022 16:51:06 +0000



$TICX is delayed by 10 minutes - I do have NYSE real time data feed from barchart.

View Count: 805

[2014-05-19 23:56:06]
User50503 - Posts: 4
Hello, I recently added the NYSE feed from bar chart however the feed still shows 10 to 15 minutes behind the ES.
> I have spoken to bar chart twice and they tell me the feed is set up correctly and that I should check with you.
> Are there some settings that I need to change in order to get the $TICX to be real time?
[2014-05-20 01:25:58]
Sierra Chart Engineering - Posts: 104213
We need to see the Message Log. Provide it by following these instructions here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

You should use the symbol $TICK. We are not sure how well $TICX will work.

Also be aware of the Sierra Chart market statistics data feed:
http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-20 09:35:55]
User50503 - Posts: 4
Correction
FYI: this is the message you get each time you open Sierra charts before you open any of your actual charts.

Technical Notice- A completely new market statistics data feed is now being provided.
There are new symbols for this data feed. The old symbols like $TICK are no longer supported.
For complete instructions and the symbol list, refer to Market Statistics.
[2014-05-20 09:38:57]
Sierra Chart Engineering - Posts: 104213
Yes this is true. Is there a problem you are having with the new statistics data feed ? It is documented here:

http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php

You need to be on a current version of Sierra Chart to use it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account