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Date/Time: Sun, 04 Dec 2022 20:56:43 +0000



Denali / Rithmic time lag

View Count: 72

[2022-10-04 09:19:11]
maxm1987 - Posts: 51
Dear Sierra,

i still have some issues understanding where the issue is when it comes to data. I receive Denali through Sierra but I execute through rithmic. For current selected service I have it set to SC Data - all Services. Pleas take a look at the attached screenshot. At 11:11 the chart shows data only 10:55 (there is a six hours time difference) .. so the time lag seems to be about 10-15 minutes even though i receive the data from Denali. What is the issue here? Noteworty is that I cancelled the denali exchange fees and the problem seems to have occured from this point on. But if thats the issue I dont understand what I need the denali exchange fees for when I execute through rithmic. I also asked other members in our trading group and it appeared I was the only one paying the exchange fees, thats why I cancelled.
image1.png / V - Attached On 2022-10-04 09:12:55 UTC - Size: 148.55 KB - 25 views
[2022-10-04 15:44:38]
Sierra_Chart Engineering - Posts: 5464
For real-time data you do need to pay the exchange fee which you can activate here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

Also regarding Rithmic data, refer to:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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