Support Board
Date/Time: Thu, 28 Mar 2024 20:56:34 +0000
Real Time ESM4 Data Not Updating
View Count: 966
[2014-05-19 19:53:58] |
Sierra Chart Engineering - Posts: 104368 |
If you are using TransAct, then we are aware of the issue. We believe the issue is on the TransAct side but we are working on definitively confirming this. We have discussed the issue with TransAct. So we are all aware of it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-05-19 20:48:09] |
Sierra Chart Engineering - Posts: 104368 |
At this point, we believe there is some sort of networking issue going on. It does not appear to be some kind of TransAct server issue or Sierra Chart issue. So we are looking at a network issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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