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Date/Time: Wed, 30 Nov 2022 23:04:29 +0000



Data Very Wrong

View Count: 83

[2022-09-28 13:14:13]
sau1234 - Posts: 7
Hi

Data is very inaccurate

Below is message log

Software version: 2436 64-bit | 2022-09-28 13:11:10.148
Primary Thread ID: 60836 | 2022-09-28 13:11:10.148
Usage end date: 2022-10-08 | 2022-09-28 13:11:10.148
Enabled for: Advanced Features 2. | 2022-09-28 13:11:10.148
Enabled for: Sierra Chart Historical Data Service. | 2022-09-28 13:11:10.148
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-28 13:11:10.148
Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-28 13:11:10.148
Enabled for exchange2: CME (Trading Account Required) | 2022-09-28 13:11:10.148
Enabled for exchange2: CBOT (Trading Account Required) | 2022-09-28 13:11:10.148
Enabled for exchange2: COMEX (Trading Account Required) | 2022-09-28 13:11:10.148
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-09-28 13:11:10.148
Enabled for exchange2: fairx_exchange.data | 2022-09-28 13:11:10.148
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-28 13:11:10.148
Current selected Data/Trading service: Teton CME Order Routing | 2022-09-28 13:11:10.148
Custom symbol settings values: enabled | 2022-09-28 13:11:10.148
Chart Update Interval: 500 | 2022-09-28 13:11:10.148
Intraday Data Storage Time Unit: 1 | 2022-09-28 13:11:10.148
Time Zone: +00:00:00 (UTC+00) | 2022-09-28 13:11:10.148
2022-09-28 13:11:10 Local computer time in UTC | 2022-09-28 13:11:10.148
2022-09-28 13:11:10 Local computer time in SC Time Zone | 2022-09-28 13:11:10.148
2022-09-27 23:08:07 Server time in UTC | 2022-09-28 13:11:10.148
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-09-28 13:11:10.148
Program path: C:\SierraChart\ | 2022-09-28 13:11:10.148
Data Files path: C:\SierraChart\Data\ | 2022-09-28 13:11:10.148
OS Version Number: 10.0 | 2022-09-28 13:11:10.148
Locale Setting: C | 2022-09-28 13:11:10.148
DLLs: UserContributedStudies_64.dll | 2022-09-28 13:11:10.148
Allowed protected custom studies: | 2022-09-28 13:11:10.148
Crash reporter started: true | 2022-09-28 13:11:10.148

File >> Disconnect selected. | 2022-09-28 13:11:16.556
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-09-28 13:11:16.577
DTC Client socket (1) | CloseSocket call. | 2022-09-28 13:11:16.577
DTC Client socket (1) | Max send buffers used during socket life: 3 | 2022-09-28 13:11:16.577
DTC Client socket (1) | Max send buffer size during socket life: 236 | 2022-09-28 13:11:16.577
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-28 13:11:16.577
SC Data - All Services | Waiting for socket receive thread to end | 2022-09-28 13:11:16.577
DTC Client socket (2) | CloseSocket call. | 2022-09-28 13:11:16.578
SC Data - All Services | Disconnected from the server. | 2022-09-28 13:11:16.578
Teton CME Order Routing | Disconnected. | 2022-09-28 13:11:16.578
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-28 13:11:16.578
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-09-28 13:11:16.604
DTC Client socket (1) | Closed. | 2022-09-28 13:11:16.604

Teton CME Order Routing | Firm: Phillip Capital | 2022-09-28 13:11:27.056
Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11089 | 2022-09-28 13:11:27.056
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-09-28 13:11:27.056
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-09-28 13:11:27.056
DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-09-28 13:11:27.056
Teton CME Order Routing | Network connection to server complete. | 2022-09-28 13:11:27.088
Teton CME Order Routing | Starting socket receive thread. | 2022-09-28 13:11:27.088
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-09-28 13:11:27.088
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-09-28 13:11:27.187
Teton CME Order Routing | Sending logon request message. | 2022-09-28 13:11:27.187
Teton CME Order Routing | Received logon response. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Server Name: SC DTC Server. Build=43568. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-09-28 13:11:27.726
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Trading is supported. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Order cancel and replace is supported. | 2022-09-28 13:11:27.726
Teton CME Order Routing | OCO Orders supported. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Bracket Orders supported. | 2022-09-28 13:11:27.726
Teton CME Order Routing | Connected to server complete. | 2022-09-28 13:11:27.726
Triggering next historical data download in queue. | 2022-09-28 13:11:27.726
Triggering next historical data download in queue. | 2022-09-28 13:11:27.726
Triggering next historical data download in queue. | 2022-09-28 13:11:27.726
Triggering next historical data download in queue. | 2022-09-28 13:11:27.726
Updated verified funded futures trading account ending date to: 2022-10-28 13:11:27 | 2022-09-28 13:11:27.726
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-09-28 13:11:27.752
No download requests in the queue to start downloads for. | 2022-09-28 13:11:27.752
No download requests in the queue to start downloads for. | 2022-09-28 13:11:27.752
No download requests in the queue to start downloads for. | 2022-09-28 13:11:27.752
No download requests in the queue to start downloads for. | 2022-09-28 13:11:27.752
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-09-28 12:53:18.423526 | 2022-09-28 13:11:27.753
Mapping NQZ22_FUT_CME to NQZ22. Service code: cme | 2022-09-28 13:11:27.776
Using symbol data fast lookup vector | 2022-09-28 13:11:27.776
SC Data - All Services | Starting real-time market data updates for: NQZ22_FUT_CME (NQZ22). ID: 1 Service code: cme | 2022-09-28 13:11:27.776
SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2022-09-28 13:11:27.776
SC Data - All Services | Requesting security definition data for: NQZ22_FUT_CME (NQZ22). ID: 1 | 2022-09-28 13:11:27.776
Added historical Intraday data request for NQZ22_FUT_CME to the queue. | 2022-09-28 13:11:27.776
Intraday data recording state for symbol NQZ22_FUT_CME is set to download 'Pending'. | 2022-09-28 13:11:27.776
Triggering next historical data download in queue. | 2022-09-28 13:11:27.776
DTC Client socket (3) | Creating socket. | 2022-09-28 13:11:27.777
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-09-28 13:11:27.777
DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2022-09-28 13:11:27.777
Delaying start of download for NQZ22_FUT_CME. | 2022-09-28 13:11:27.784
Updated verified funded futures trading account ending date to: 2022-10-28 13:11:27 | 2022-09-28 13:11:27.784
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=7PV1263 | 2022-09-28 13:11:27.817
SC Data - All Services | Network connection to server complete. | 2022-09-28 13:11:27.817
SC Data - All Services | Starting socket receive thread. | 2022-09-28 13:11:27.817
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-09-28 13:11:27.817
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ22_FUT_CME | 2022-09-28 13:11:27.832
Teton CME Order Routing | Received security definition for symbol NQZ22_FUT_CME | 2022-09-28 13:11:27.832
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-09-28 13:11:27.898
SC Data - All Services | Sending logon request message. | 2022-09-28 13:11:27.898
SC Data - All Services | Received logon response. | 2022-09-28 13:11:28.653
SC Data - All Services | Server Name: SC Realtime Server. | 2022-09-28 13:11:28.653
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-09-28 13:11:28.653
SC Data - All Services | Successfully connected. | 2022-09-28 13:11:28.653
SC Data - All Services | Trading is not supported. | 2022-09-28 13:11:28.653
SC Data - All Services | Restarting real-time data updates for symbol: NQZ22_FUT_CME -> NQZ22 | 2022-09-28 13:11:28.653
SC Data - All Services | Received security definition for symbol NQZ22_FUT_CME | 2022-09-28 13:11:28.778
HD Request # 16 | Downloading Intraday chart data for NQZ22_FUT_CME to the file NQZ22_FUT_CME.scid. Service: cme | 2022-09-28 13:11:33.543
HD Request # 16 | Download start date-time: 2022-09-28 13:11:14.000000. File last date-time: 2022-09-28 13:11:14.000000 | 2022-09-28 13:11:33.544
HD Request # 16 | Using server: ds23.sierracharts.com port 10150 | 2022-09-28 13:11:33.544
Socket (4) | Creating socket. | 2022-09-28 13:11:33.544
Socket (4) | New receive buffer size: 5242880 | 2022-09-28 13:11:33.544
Socket (4) | Connecting to IP: 216.1.90.130. | 2022-09-28 13:11:33.544
HD Request # 16 | Setting DTC encoding to Binary VLS | 2022-09-28 13:11:33.612
HD Request # 16 | Sending historical data logon request message. | 2022-09-28 13:11:33.613
HD Request # 16 | Requesting Intraday data. Start date-time: 2022-09-28 13:11:14. Record interval: 1. Symbol: NQZ22 | 2022-09-28 13:11:34.128
HD Request # 16 | Decompressing data. | 2022-09-28 13:11:34.154
HD Request # 16 | Receiving Intraday data for NQZ22_FUT_CME starting at 2022-09-28 13:11:14.015000 | 2022-09-28 13:11:34.154
Socket (4) | CloseSocket call. | 2022-09-28 13:11:34.154
Historical data download thread signaled to stop. | 2022-09-28 13:11:34.155
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-09-28 13:11:34.155
HD Request # 16 | Timestamp of first Intraday data file record written: 2022-09-28 13:11:14.015000. | 2022-09-28 13:11:34.155
HD Request # 16 | Received 19 Intraday data records from 2022-09-28 13:11:14.015000 to 2022-09-28 13:11:32.390000 (18.4 seconds) and wrote 19 records for NQZ22_FUT_CME | 2022-09-28 13:11:34.155
HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2022-09-28 13:11:32.390000 | 2022-09-28 13:11:34.155
HD Request # 16 | Completion time: 1s. | 2022-09-28 13:11:34.155
HD Request # 16 | Intraday data download complete for NQZ22_FUT_CME. Unique request ID: 16 | 2022-09-28 13:11:34.155
Removing historical data download ID 16. | 2022-09-28 13:11:34.155
Real-time Intraday chart data file updates started for NQZ22_FUT_CME | 2022-09-28 13:11:34.155
Opened cached Intraday file: C:\SierraChart\Data\NQZ22_FUT_CME.scid. Thread ID: 60836 | 2022-09-28 13:11:34.155
Intraday chart data file opened for NQZ22_FUT_CME | 2022-09-28 13:11:34.155
HD Request # 16 | Enabling Intraday chart updating for symbol. | 2022-09-28 13:11:34.155

Triggering next historical data download in queue. | 2022-09-28 13:11:34.155
No download requests in the queue to start downloads for. | 2022-09-28 13:11:34.155
Socket (4) | Socket gracefully closed by remote side. | 2022-09-28 13:11:34.179
Socket (4) | Closed. | 2022-09-28 13:11:34.179
Saved Chartbook: Chartbook1.Cht. Time: 0.0063 seconds. | 2022-09-28 13:12:04.492
Saved Chartbook: _NQ.Cht. Time: 0.0323 seconds. | 2022-09-28 13:12:05.905



Also attached a screenshot.

It is giving invalid data for 1 PM EST 9-28-22 when it is 9 AM EST
imageScreenshot 2022-09-28 091310.png / V - Attached On 2022-09-28 13:13:37 UTC - Size: 178.95 KB - 21 views
[2022-09-28 13:35:04]
Sierra_Chart Engineering - Posts: 5377
So is the problem with the time zone in the chart? You want Eastern time and it is not?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-28 13:40:20]
sau1234 - Posts: 7
Yeah just realized that is what it is. I changed the global settings, fixed now.
[2022-09-28 13:52:27]
Sierra_Chart Engineering - Posts: 5377
That is good.

You can also control this in individual charts:
Time Zone Setting: Using Different Time Zone in Individual Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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