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Date/Time: Thu, 01 Dec 2022 00:55:57 +0000



having trouble connecting my Sierra Chart to Ironbeam account

View Count: 72

[2022-09-26 16:03:38]
User168370 - Posts: 1
Keep getting a message " I am trying to connect Sierra Chart to SC/TT futures Order routing it keeps saying " you receive the connection error: Trade account not assigned, then this means that the trading account of yours has not been set up on this service."

Ironbeam support is saying that all is setup on their side.
[2022-09-26 16:39:29]
John - SC Support - Posts: 20209
Make sure you go through the Setup Instructions at the following link starting at step #6:
Sierra Chart Teton Futures Order Routing: Setup Instructions

If you continue to get the same message, then let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-27 09:16:31]
Sierra_Chart Engineering - Posts: 5388
You do not have the right Service selected. You need to be using the new Teton order routing service:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-27 09:17:24

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