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NQTV data discrepancy, and CBOE data failure.

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[2022-09-25 15:21:03] #1 [Go To First Post]
kennedpa - Posts: 10
AAPL-NQTV has significant error in data, can you explain this? I realize you are not a "data provider" but it is a service you offer so there must be some explanation as to the source. I have cross checked multiple data providers and have not been able to find anything close to these prints that are present in the data set. Secondly, some CBOE indexes are failing to load. I have experienced this in the past and it's now becoming frustrating trying to access the data for a new model I am working on. $AMOX/$AMRX/$AMWX/$SRVX are the latest symbols I've tried to load today that have failed to load. $TNX, $FVX, and $TYX have loaded correctly. I have restarted the feed/program multiple times, and have cleared and reattempted to acquire the data. Thank you.


Attachment Deleted. AAPL-NQTV Friday only data.pdf - Attached On 2022-09-25 15:09:51 UTC - Size: 64.03 KB - 120 views AMOX_AMRX_AMWX Not displaying.pdf - Attached On 2022-09-25 15:14:02 UTC - Size: 113.85 KB - 115 views

[2022-09-25 20:21:24] #2 [Go To First Post]
user_xyz - Posts: 369
I've also had some odd prints with AAPL-NQTV here is another over the weekend. Why/what are all these prints on 9/24 Saturday?


aapl-nqtv.png / V - Attached On 2022-09-25 20:20:53 UTC - Size: 124.68 KB - 59 views

[2022-09-25 21:47:11] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 13974
This is because NASDAQ transmitted the data on Saturday: Why/what are all these prints on 9/24 Saturday? We do not know anything beyond that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-25 21:47:31

[2022-09-25 22:15:40] #4 [Go To First Post]
kennedpa - Posts: 10
This is not the case in my post which is the original one. Additionally, that does not explain anything regarding CBOE indices data which for me personally is much more important. I combined the two since they’re both data related and didn’t want to generate two posts.

[2022-09-25 23:26:16] #5 [Go To First Post]
kennedpa - Posts: 10
At this point I could care less about NQTV but please do address the CBOE issue because that appears to be a much larger issue.

[2022-09-26 10:04:41] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 13974
AAPL-NQTV has significant error in data, can you explain this? You need to contact NASDAQ and ask them about this. Also we do not know specifically what you are referring to. The NASDAQ TotalView data is passed through as it is received from NASDAQ. They would know best. Not us. What we would say is that all reported trades, are transmitted through. Including cross trades. Secondly, some CBOE indexes are failing to load. I have experienced this in the past and it's now becoming frustrating trying to access the data for a new model I am working on. $AMOX/$AMRX/$AMWX/$SRVX are the latest symbols I've tried to load today that have failed to load. $TNX, $FVX, and $TYX have loaded correctly. There is data for the symbols. There is not much but the data is there. Here is an example: https://www.sierrachart.com/image.php?Image=1664186665135.png We definitely cannot help you further with this. The data is correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-26 10:06:27

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