Login Page - Create Account

Support Board


Date/Time: Wed, 30 Nov 2022 23:55:21 +0000



Having troubles installing the software.

View Count: 59

[2022-09-25 15:14:57]
user466640 - Posts: 1
I'm having troubles installing the software.
I clicked on "send logs to support" as well. The screenshot is attached.
Please help me. I look forward to getting the charts and data as soon as possible.
imageSierra.jpg / V - Attached On 2022-09-25 15:11:18 UTC - Size: 155.96 KB - 17 views
Attachment Deleted.
[2022-09-26 09:44:21]
Sierra_Chart Engineering - Posts: 5386
Try using the ZIP installer:
Software Download: Sierra_Chart Zip Installer

And provide us the installer log directly here if you still have an issue. Instructions:
Software Download: Providing Installer Log to Support
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account