Support Board
Date/Time: Mon, 16 Jun 2025 11:07:42 +0000
You are not allowed to use this study
View Count: 489
| [2022-09-23 20:55:12] |
| User620512 - Posts: 2 |
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In my log I am receiving the message telling me that I am not allowed to use this study. My account says that I don't need to pay for more time until 10/14. I am confused as to why I can't view my indicators anymore. Please help!
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| [2022-09-23 21:17:17] |
| John - SC Support - Posts: 40422 |
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Most likely you are referring to a custom study, not one from Sierra Chart. In which case, you need to ask the developer of the study why you do not have access any longer. If this is a Sierra Chart study, then it depends on what study in particular. You are on Package 3 and some studies, such as Numbers Bars, Market Depth Historical Graph, and TPO require that you are on the Advanced Package. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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