Support Board
Date/Time: Mon, 16 Jun 2025 10:42:27 +0000
live data activation
View Count: 338
| [2022-09-23 17:25:30] |
| User303819 - Posts: 3 |
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Is everything ok, but I always have this yellow [Waiting to Download Historical Data] on the screen
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1.PNG| [2022-09-23 20:49:02] |
| John - SC Support - Posts: 40422 |
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That is a normal message that indicates that the system is downloading data. We notice that the charts you have are Continuous Futures Charts, so depending on how many days of data you have set to download, it could take some time to get all the data. If you think there is an issue, then close the chartbook and start a new one with just one chart for this symbol and load just a few days for a non-continuous chart. See if you get the data properly. If so, then it is just about waiting long enough to get all the data for those charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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