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Date/Time: Tue, 30 May 2023 06:51:12 +0000

How to Post a Message for Support

how to use chat window ?

View Count: 174

[2022-09-23 11:21:32] #1 [Go To First Post]
oliviermo75 - Posts: 7
hi folks I would to know if we can use the chat window ? and if yes how to use it exactly normally it must be really easy but it seems so complicate. I found how to add user on the group i created and i would want to know how can search for a users? When i click on search results ( list) i'm not able to type any text on the field :( regards Oliviermo75


chat_window.PNG / V - Attached On 2022-09-23 11:17:42 UTC - Size: 22.2 KB - 42 views

[2022-09-23 13:39:02] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 8607
Refer to video number 10 here: Video Library It is important you are running the latest release of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-09-26 06:38:08] #3 [Go To First Post]
oliviermo75 - Posts: 7
hi Thank you for your reply. My username is searchable i followed your video however when i type my name on NewChat -> Search Text (portion of username) value = oliviermo75 i click on [Perform Search] nothing appear on Search results (list) Do i've to set something on my account in your website ? Sierrachart version 2442 -64 bit revision 43702


chat_sierra.PNG / V - Attached On 2022-09-26 06:28:22 UTC - Size: 15.25 KB - 36 views

[2022-09-26 08:39:15] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 8607
You cannot search for your own username, you will get an empty result. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-26 08:39:21

[2022-09-26 11:37:16] #5 [Go To First Post]
oliviermo75 - Posts: 7
sorry for the confusion thk

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