Support Board
Date/Time: Fri, 09 May 2025 07:44:54 +0000
how to use chat window ?
View Count: 663
| [2022-09-23 11:21:32] |
| oliviermo75 - Posts: 19 |
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hi folks I would to know if we can use the chat window ? and if yes how to use it exactly normally it must be really easy but it seems so complicate. I found how to add user on the group i created and i would want to know how can search for a users? When i click on search results ( list) i'm not able to type any text on the field :( regards Oliviermo75 |
 chat_window.PNG / V - Attached On 2022-09-23 11:17:42 UTC - Size: 22.2 KB - 135 views |
| [2022-09-23 13:39:02] |
| Sierra_Chart Engineering - Posts: 19513 |
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Refer to video number 10 here: Video Library It is important you are running the latest release of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-26 06:38:08] |
| oliviermo75 - Posts: 19 |
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hi Thank you for your reply. My username is searchable i followed your video however when i type my name on NewChat -> Search Text (portion of username) value = oliviermo75 i click on [Perform Search] nothing appear on Search results (list) Do i've to set something on my account in your website ? Sierrachart version 2442 -64 bit revision 43702 |
| chat_sierra.PNG / V - Attached On 2022-09-26 06:28:22 UTC - Size: 15.25 KB - 126 views |
| [2022-09-26 08:39:15] |
| Sierra_Chart Engineering - Posts: 19513 |
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You cannot search for your own username, you will get an empty result.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-26 08:39:21
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| [2022-09-26 11:37:16] |
| oliviermo75 - Posts: 19 |
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sorry for the confusion thk |
| [2024-05-03 15:31:35] |
| SW Trading - Posts: 4 |
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Hello Sierra Chart Support Team, i can´t connect to the Chat Window. All it says is "Reconnect Wait"... |
Attachment Deleted. Chat Window.png / V - Attached On 2024-05-03 15:29:47 UTC - Size: 33.78 KB - 73 views |
| [2024-05-03 15:46:48] |
| Sierra_Chart Engineering - Posts: 19513 |
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You must update Sierra Chart to the latest version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-03 15:47:15
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