Support Board
Date/Time: Mon, 16 Jun 2025 14:36:59 +0000
Roll Option Does not Work when using 'Use as Trade Only Symbol'
View Count: 449
| [2022-09-19 05:31:19] |
| User873664 - Posts: 14 |
|
Hello, It appears that the roll option does not work when also using 'Use as Trade Only Symbol'. If you click the roll button nothing will happen and the 'Symbol Required Rollover' icon will stay on the screen. Manually changing the contracts also appeared to have ne effect. Removing the second (MES) symbol and changing the first one (ES) to December worked. eg: Symbol (Action) is F.US.EPZ22 Trade and Current Quote Symbol (Action) is F.US.MESZ22 Use as Trade Only Symbol is yes Thanks |
| [2022-09-19 06:35:26] |
| Sierra_Chart Engineering - Posts: 19936 |
|
No, this is definitely not the case. We do not know why you have a problem. Left clicking on the "Symbol Needs Rollover" message on the chart absolutely does display the Symbol Rollover window. Maybe you have a system issue preventing that window from displaying. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-19 16:18:36] |
| User873664 - Posts: 14 |
|
Hello, The 'Symbol Rollover window' does show but when clicking rollover nothing happened. The symbols stayed on the old ones (September expiry). This contract is expired and so no new data was showing. To resolve the issue I had to remove the MES and manually change the primary symbol to ES. Thanks |
| [2022-09-19 17:07:49] |
| Sierra_Chart Engineering - Posts: 19936 |
|
There must be some reason why this is happening in your particular case. Maybe the symbol is getting changed back to what it was originally by another linked chart or by a study. It is not something we would be able to reproduce. There is no problem with the rollover functionality. It does work correctly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-19 17:09:05
|
| [2022-09-19 18:30:10] |
| User873664 - Posts: 14 |
|
Hello, I will investigate chart linking on the next rollover and let you know if I have an issue then. Thanks |
To post a message in this thread, you need to log in with your Sierra Chart account: