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Date/Time: Sun, 04 Dec 2022 21:43:41 +0000



Trade error messages

View Count: 347

[2022-09-13 09:02:12]
User169391 - Posts: 51
Hi,
I am receiving the following error messages when trying to place a trade to interactive brokers through the API using Sierra Charts. It was working ok, but now this. I just need to confirm whether the problem is with Sierra Charts or the TWS of interactive brokers. I have sent them the same log entries as display here.

TradeActivity files query time: 0.043617 seconds. Entries: 0. Current queries: 2 | 2022-09-13 08:43:53.536
TradeActivity files query time: 0.002302 seconds. Entries: 7. Current queries: 2 | 2022-09-13 08:43:53.538
TradeActivity files query time: 0.014511 seconds. Entries: 2. Current queries: 1 | 2022-09-13 08:43:59.855
TradeActivity files query time: 0.014146 seconds. Entries: 0. Current queries: 2 | 2022-09-13 08:43:59.900
TradeActivity files query time: 0.014701 seconds. Entries: 0. Current queries: 3 | 2022-09-13 08:43:59.930
TradeActivity files query time: 0.014979 seconds. Entries: 0. Current queries: 4 | 2022-09-13 08:44:00.031
Interactive Brokers | Requesting Open orders. | 2022-09-13 08:44:02.843
Interactive Brokers | Sent reqAutoOpenOrders request | 2022-09-13 08:44:02.843
Interactive Brokers | Received Open orders end message. | 2022-09-13 08:44:03.182
SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-09-13 08:44:03.922
SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-09-13 08:44:03.922
Trading message from IB: The 'EtradeOnly' order attribute is not supported. Error Code: 10268. ServiceOrderID: 33. InternalOrderID: 391. | 2022-09-13 08:44:58.407 *
New order rejected - The 'EtradeOnly' order attribute is not supported. Internal Order ID: 391. Service Order ID: 33. Symbol: M6A-202209-GLOBEX-USD. Account: U6324785 | 2022-09-13 08:44:58.407 *
Interactive Brokers | Requesting Open orders. | 2022-09-13 08:45:13.373
Interactive Brokers | Sent reqAutoOpenOrders request | 2022-09-13 08:45:13.373
Interactive Brokers | Received Open orders end message. | 2022-09-13 08:45:13.377
Trading message from IB: The 'EtradeOnly' order attribute is not supported. Error Code: 10268. ServiceOrderID: 34. InternalOrderID: 392. | 2022-09-13 08:52:17.188 *
New order rejected - The 'EtradeOnly' order attribute is not supported. Internal Order ID: 392. Service Order ID: 34. Symbol: M6A-202209-GLOBEX-USD. Account: U6324785 | 2022-09-13 08:52:17.188 *
Interactive Brokers | Requesting Open orders. | 2022-09-13 08:52:32.161
Interactive Brokers | Sent reqAutoOpenOrders request | 2022-09-13 08:52:32.161
Interactive Brokers | Received Open orders end message. | 2022-09-13 08:52:32.186

Thanks.
[2022-09-13 12:54:58]
Sierra_Chart Engineering - Posts: 5464
Sierra Chart sets this particular order field to 1.

Trading message from IB: The 'EtradeOnly' order attribute is not supported. Error Code: 10268. ServiceOrderID: 34. InternalOrderID: 392. | 2022-09-13 08:52:17.188

We can remove that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-13 12:56:24
[2022-09-13 23:04:29]
User169391 - Posts: 51
Is this some setting I change on my application? Or is this done on your side?
[2022-09-14 02:29:47]
Sierra_Chart Engineering - Posts: 5464
No, this can only be done from the Sierra Chart side but there must have been a reason why that was set the way it was.

And there has not been an issue previously with how this is set.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-15 13:05:47]
User169391 - Posts: 51
Hi,
Are we any closer to a resolution of this issue? I still receive the same error message when initiating trades from sierra charts.


Cheers.
[2022-09-15 13:50:00]
Sierra_Chart Engineering - Posts: 5464
The first thing to do is to contact Interactive Brokers about this.

However, we have done a new release.

See if it resolves the issue for you. Update instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-15 23:00:09]
User169391 - Posts: 51
Hi,
Done the update and now receive the following log messages,with the order being rejected.


TradeActivity files query time: 0.042917 seconds. Entries: 0. Current queries: 2 | 2022-09-15 22:53:40.125
TradeActivity files query time: 0.002287 seconds. Entries: 7. Current queries: 2 | 2022-09-15 22:53:40.127
TradeActivity files query time: 0.014717 seconds. Entries: 0. Current queries: 1 | 2022-09-15 22:53:46.423
TradeActivity files query time: 0.014441 seconds. Entries: 0. Current queries: 2 | 2022-09-15 22:53:46.470
TradeActivity files query time: 0.014742 seconds. Entries: 0. Current queries: 3 | 2022-09-15 22:53:46.507
TradeActivity files query time: 0.014896 seconds. Entries: 0. Current queries: 4 | 2022-09-15 22:53:46.615
Interactive Brokers | Requesting Open orders. | 2022-09-15 22:53:49.438
Interactive Brokers | Sent reqAutoOpenOrders request | 2022-09-15 22:53:49.438
Interactive Brokers | Received Open orders end message. | 2022-09-15 22:53:50.226
SC Data - All Services | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2022-09-15 22:53:50.703
SC Data - All Services | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2022-09-15 22:53:50.703
Trading message from IB: The 'FirmQuoteOnly' order attribute is not supported. Error Code: 10269. ServiceOrderID: 33. InternalOrderID: 414. | 2022-09-15 22:54:33.653 *
New order rejected - The 'FirmQuoteOnly' order attribute is not supported. Internal Order ID: 414. Service Order ID: 33. Symbol: M6A-202212-GLOBEX-USD. Account: U6324785 | 2022-09-15 22:54:33.653 *
Interactive Brokers | Requesting Open orders. | 2022-09-15 22:54:48.648
Interactive Brokers | Sent reqAutoOpenOrders request | 2022-09-15 22:54:48.648
Interactive Brokers | Received Open orders end message. | 2022-09-15 22:54:48.649


thanks
Will send a copy to Interactive Brokers
[2022-09-16 03:20:54]
User169391 - Posts: 51
I have installed the Stable version of TWS,whereas before it was the Beta version. The problem now appears fixed and TWS accepts the orders through sierra charts. They must have changed something to upset the apple cart.
thanks.
[2022-09-16 23:28:08]
User169391 - Posts: 51
This is the response received from Interactive Brokers. Does not mean a lot to me, but may give you some insight as to why the problem occurs.


Initial Description: Orders being rejected through sierra charts
Response from IBCS at 16-Sep-2022

Dear Mr. Alchin,

Thank you for contacting Interactive Brokers.

The issue is exactly what the error says. The order sent by the client uses an obsolete attribute in the passed Order object: Order.Firmquoteonly. Check reference 2169: https://interactivebrokers.github.io/tws-api/message_codes.html

Newer versions of TWS API no longer have such attribute for the Order class. The way to resolve it is for the client to no longer use this attribute.

Best regards,
Peter R.
IB API Services
[2022-09-19 11:27:41]
Sierra_Chart Engineering - Posts: 5464
We are looking this over.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-19 22:14:09]
User169391 - Posts: 51
This is the latest response from interactive.

Dear Mr. Alchin,

Thank you for contacting Interactive Brokers.

The following formats are now working with the LATEST version of TWS:
- "yyyyMMdd-hh:mm:ss" for UTC time
- "yyyyMMdd hh:mm:ss TIMEZONE" where TIMEZONE can be either the Exchange's time zone or your TWS' own (operator) time zone. For example: "US/Eastern"

Best regards,
Peter R.
IB API Services
[2022-09-20 10:38:50]
Sierra_Chart Engineering - Posts: 5464
Ok this is good to know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-03 14:57:03]
fordman90 - Posts: 3
Was this problem resolved? I am having the exact same problem this morning, everything was working fine on the last trading day
[2022-10-03 17:24:14]
John - SC Support - Posts: 20295
Be sure you are on the latest "Stable" release from IB. Also update your Sierra Chart to the latest Pre-Release by following these instructions:
Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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