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Date/Time: Wed, 24 Apr 2024 17:57:13 +0000



FTSE100 (FTSEM4 and prior contracts) data gaps

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[2014-05-15 07:43:22]
Pawel_Szpak - Posts: 48
Hi,

I'm trying to set up charts for FTSE100 futures (current contract FTSEM4), but there are large data gaps in the charts I open. Am I getting data from Sierra, or from OEC? Who should I take this up with?
These gaps show up everywhere.
For example 21-Mar-2014 - no data after this until 1-Apr-2014
gap - 05-Feb-2014 to 24-Feb-2014
gap - 11-Jul-2013 to 20-Jan-2014

This is all on a intraday chart set to daily.


http://www.sierrachart.com/image.php?l=140013886030.png

Date Time Of Last Edit: 2014-05-15 07:44:09
[2014-05-15 08:49:14]
Sierra Chart Engineering - Posts: 104368
Do the following:

Update Sierra Chart to the latest release with Help >> Download Current Version.

Update the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Re-download the data as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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