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Date/Time: Sat, 27 Apr 2024 04:12:47 +0000



extend time

View Count: 904

[2014-05-12 14:21:58]
Dennis B. - Posts: 263
Can't seem to purchase usage time as before,I hit the purchase button and IE says it cannot display the webpage ? Running ver. 1130 on WinXP.
[2014-05-12 14:30:40]
Dennis B. - Posts: 263
Hold on, paid through another computer, SC not installed, seem to work fine, strange.
[2014-05-12 15:45:11]
Sierra Chart Engineering - Posts: 104368
We think this problem has to do with TLS versions enabled on the browser. The new payment page does not support all TLS versions in order to become PCI DSS compliant. But we may have to enable older versions.



You need to enable all TLS versions in Internet Explorer under Tools >> Internet Options >> Advanced.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-12 15:45:59

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