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Date/Time: Thu, 28 Mar 2024 22:59:43 +0000



Error downloading historical Intraday data

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[2014-05-11 19:00:18]
User725086 - Posts: 1
Software version: 1132 | 2014-05-11 13:34:38
Usage end date: 2014-05-25 | 2014-05-11 13:34:38
Enabled for: Advanced Features. | 2014-05-11 13:34:38
Enabled for: Sierra Chart Historical Data Service. | 2014-05-11 13:34:38
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-11 13:34:38
Active service: TD Ameritrade | 2014-05-11 13:34:38
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-11 13:34:38
2014-05-11 13:34:38 Local computer clock time | 2014-05-11 13:34:38
2014-05-11 18:34:38 GMT time | 2014-05-11 13:34:38
2014-05-11 13:34:38 Time zone adjusted time | 2014-05-11 13:34:38
Time difference to server time: 1 seconds. | 2014-05-11 13:34:38
Program path: C:\SierraChart\ | 2014-05-11 13:34:38
Data Files path: C:\SierraChart\Data\ | 2014-05-11 13:34:38
OS Version Number: 6.0 | 2014-05-11 13:34:38

Checking for new symbol settings for tda | 2014-05-11 13:34:38
Symbol settings are up-to-date for tda | 2014-05-11 13:34:38
Date rule based rollover from ESM11 to next contract occurs at 2011-06-09 | 2014-05-11 13:34:41
Date rule based rollover from ESU11 to next contract occurs at 2011-09-08 | 2014-05-11 13:34:41
Date rule based rollover from ESZ11 to next contract occurs at 2011-12-08 | 2014-05-11 13:34:41
Date rule based rollover from ESH12 to next contract occurs at 2012-03-08 | 2014-05-11 13:34:41
Date rule based rollover from ESM12 to next contract occurs at 2012-06-07 | 2014-05-11 13:34:41
Date rule based rollover from ESU12 to next contract occurs at 2012-09-13 | 2014-05-11 13:34:41
Date rule based rollover from ESZ12 to next contract occurs at 2012-12-13 | 2014-05-11 13:34:41
Date rule based rollover from ESH13 to next contract occurs at 2013-03-07 | 2014-05-11 13:34:41
Date rule based rollover from ESM13 to next contract occurs at 2013-06-13 | 2014-05-11 13:34:41
Date rule based rollover from ESU13 to next contract occurs at 2013-09-12 | 2014-05-11 13:34:41
Date rule based rollover from ESZ13 to next contract occurs at 2013-12-12 | 2014-05-11 13:34:41
Date rule based rollover from ESH14 to next contract occurs at 2014-03-13 | 2014-05-11 13:34:41
Date rule based rollover from ESM14 to next contract occurs at 2014-06-12 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESM11 for the date range from 2011-03-10 to 2011-06-04 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESU11 for the date range from 2011-06-09 to 2011-09-03 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESZ11 for the date range from 2011-09-08 to 2011-12-03 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESH12 for the date range from 2011-12-08 to 2012-03-03 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESM12 for the date range from 2012-03-08 to 2012-06-02 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESU12 for the date range from 2012-06-07 to 2012-09-08 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESZ12 for the date range from 2012-09-13 to 2012-12-08 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESH13 for the date range from 2012-12-13 to 2013-03-02 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESM13 for the date range from 2013-03-07 to 2013-06-08 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESU13 for the date range from 2013-06-13 to 2013-09-07 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESZ13 for the date range from 2013-09-12 to 2013-12-07 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESH14 for the date range from 2013-12-12 to 2014-03-08 | 2014-05-11 13:34:41
Checking Daily data file for symbol ESM14 for the date range from 2014-03-13 to 0 | 2014-05-11 13:34:41
Symbols used for ESM14 continuous contract chart: | 2014-05-11 13:34:41
ESM11 | 2014-05-11 13:34:41
ESU11 | 2014-05-11 13:34:41
ESZ11 | 2014-05-11 13:34:41
ESH12 | 2014-05-11 13:34:41
ESM12 | 2014-05-11 13:34:41
ESU12 | 2014-05-11 13:34:41
ESZ12 | 2014-05-11 13:34:41
ESH13 | 2014-05-11 13:34:41
ESM13 | 2014-05-11 13:34:41
ESU13 | 2014-05-11 13:34:41
ESZ13 | 2014-05-11 13:34:41
ESH14 | 2014-05-11 13:34:41
ESM14 | 2014-05-11 13:34:41
HD Request # 2 - Downloading Historical Daily chart data for FSlr. Starting date: 2014-05-08. Service: tda | 2014-05-11 13:34:42
HD Request # 2 - Requesting historical Daily data for FSlr starting at 2014-05-07 | 2014-05-11 13:34:42
HD Request # 2 - Receiving historical Daily data for FSlr starting at 2014-05-07 | 2014-05-11 13:34:42
Writing historical Daily data for FSlr to the file FSlr.dly | 2014-05-11 13:34:42
HD Request # 2 - Received 3 records from 2014-05-07 00:00:00 to 2014-05-09 00:00:00 (3.0 days) and wrote 2 records for FSlr | 2014-05-11 13:34:42
HD Request # 2 - Daily download COMPLETE for FSlr. Completion time: 0s | 2014-05-11 13:34:42
Chart #7 has tagged chart #2 for full recalculation. Chartbook: HoffmanProfessional with dashes momentom.cht | 2014-05-11 13:34:42
Chart #7 has tagged chart #2 for full recalculation. Chartbook: HoffmanProfessional with dashes momentom.cht | 2014-05-11 13:34:42
Chart #7 has tagged chart #2 for full recalculation. Chartbook: HoffmanProfessional with dashes momentom.cht | 2014-05-11 13:34:42
HD Request # 3 - Downloading Historical Daily chart data for CI. Starting date: 2014-05-08. Service: tda | 2014-05-11 13:34:42
HD Request # 3 - Requesting historical Daily data for CI starting at 2014-05-07 | 2014-05-11 13:34:42
HD Request # 3 - Receiving historical Daily data for CI starting at 2014-05-07 | 2014-05-11 13:34:42
Writing historical Daily data for CI to the file CI.dly | 2014-05-11 13:34:42
HD Request # 3 - Received 3 records from 2014-05-07 00:00:00 to 2014-05-09 00:00:00 (3.0 days) and wrote 2 records for CI | 2014-05-11 13:34:42
HD Request # 3 - Daily download COMPLETE for CI. Completion time: 0s | 2014-05-11 13:34:42
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: HoffmanProfessional with dashes momentom.cht | 2014-05-11 13:34:42
HD Request # 4 - Downloading Historical Daily chart data for ESM14. Starting date: 2014-05-08. Service: tda | 2014-05-11 13:34:42
HD Request # 4 - Requesting historical Daily data for ESM14 starting at 2014-05-07 | 2014-05-11 13:34:42
HD Request # 4 - Receiving historical Daily data for ESM14 starting at 2014-05-07 | 2014-05-11 13:34:42
Writing historical Daily data for ESM14 to the file ESM14.dly | 2014-05-11 13:34:42
HD Request # 4 - Received 3 records from 2014-05-07 00:00:00 to 2014-05-09 00:00:00 (3.0 days) and wrote 2 records for ESM14 | 2014-05-11 13:34:42
HD Request # 4 - Daily download COMPLETE for ESM14. Completion time: 0s | 2014-05-11 13:34:42
Date rule based rollover from ESM11 to next contract occurs at 2011-06-09 | 2014-05-11 13:34:42
Date rule based rollover from ESU11 to next contract occurs at 2011-09-08 | 2014-05-11 13:34:42
Date rule based rollover from ESZ11 to next contract occurs at 2011-12-08 | 2014-05-11 13:34:42
Date rule based rollover from ESH12 to next contract occurs at 2012-03-08 | 2014-05-11 13:34:42
Date rule based rollover from ESM12 to next contract occurs at 2012-06-07 | 2014-05-11 13:34:42
Date rule based rollover from ESU12 to next contract occurs at 2012-09-13 | 2014-05-11 13:34:42
Date rule based rollover from ESZ12 to next contract occurs at 2012-12-13 | 2014-05-11 13:34:42
Date rule based rollover from ESH13 to next contract occurs at 2013-03-07 | 2014-05-11 13:34:42
Date rule based rollover from ESM13 to next contract occurs at 2013-06-13 | 2014-05-11 13:34:42
Date rule based rollover from ESU13 to next contract occurs at 2013-09-12 | 2014-05-11 13:34:42
Date rule based rollover from ESZ13 to next contract occurs at 2013-12-12 | 2014-05-11 13:34:42
Date rule based rollover from ESH14 to next contract occurs at 2014-03-13 | 2014-05-11 13:34:42
Date rule based rollover from ESM14 to next contract occurs at 2014-06-12 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESM11 for the date range from 2011-03-10 to 2011-06-04 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESU11 for the date range from 2011-06-09 to 2011-09-03 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESZ11 for the date range from 2011-09-08 to 2011-12-03 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESH12 for the date range from 2011-12-08 to 2012-03-03 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESM12 for the date range from 2012-03-08 to 2012-06-02 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESU12 for the date range from 2012-06-07 to 2012-09-08 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESZ12 for the date range from 2012-09-13 to 2012-12-08 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESH13 for the date range from 2012-12-13 to 2013-03-02 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESM13 for the date range from 2013-03-07 to 2013-06-08 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESU13 for the date range from 2013-06-13 to 2013-09-07 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESZ13 for the date range from 2013-09-12 to 2013-12-07 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESH14 for the date range from 2013-12-12 to 2014-03-08 | 2014-05-11 13:34:42
Checking Daily data file for symbol ESM14 for the date range from 2014-03-13 to 0 | 2014-05-11 13:34:42
Symbols used for ESM14 continuous contract chart: | 2014-05-11 13:34:42
ESM11 | 2014-05-11 13:34:42
ESU11 | 2014-05-11 13:34:42
ESZ11 | 2014-05-11 13:34:42
ESH12 | 2014-05-11 13:34:42
ESM12 | 2014-05-11 13:34:42
ESU12 | 2014-05-11 13:34:42
ESZ12 | 2014-05-11 13:34:42
ESH13 | 2014-05-11 13:34:42
ESM13 | 2014-05-11 13:34:42
ESU13 | 2014-05-11 13:34:42
ESZ13 | 2014-05-11 13:34:42
ESH14 | 2014-05-11 13:34:42
ESM14 | 2014-05-11 13:34:42
HD Request # 5 - Downloading Historical Daily chart data for YMM14. Starting date: 2014-05-08. Service: tda | 2014-05-11 13:34:42
HD Request # 5 - Requesting historical Daily data for YMM14 starting at 2014-05-07 | 2014-05-11 13:34:42
HD Request # 5 - Receiving historical Daily data for YMM14 starting at 2014-05-07 | 2014-05-11 13:34:42
Writing historical Daily data for YMM14 to the file YMM14.dly | 2014-05-11 13:34:42
HD Request # 5 - Received 3 records from 2014-05-07 00:00:00 to 2014-05-09 00:00:00 (3.0 days) and wrote 2 records for YMM14 | 2014-05-11 13:34:42
HD Request # 5 - Daily download COMPLETE for YMM14. Completion time: 0s | 2014-05-11 13:34:42
HD Request # 6 - Downloading Historical Daily chart data for NQM14. Starting date: 2014-05-08. Service: tda | 2014-05-11 13:34:42
HD Request # 6 - Requesting historical Daily data for NQM14 starting at 2014-05-07 | 2014-05-11 13:34:42
HD Request # 6 - Receiving historical Daily data for NQM14 starting at 2014-05-07 | 2014-05-11 13:34:42
Writing historical Daily data for NQM14 to the file NQM14.dly | 2014-05-11 13:34:42
HD Request # 6 - Received 3 records from 2014-05-07 00:00:00 to 2014-05-09 00:00:00 (3.0 days) and wrote 2 records for NQM14 | 2014-05-11 13:34:42
HD Request # 6 - Daily download COMPLETE for NQM14. Completion time: 0s | 2014-05-11 13:34:42
ESM14//ESM4 [C] Daily #3: Download is complete for all contract months in chart. Proceeding with data load. | 2014-05-11 13:34:43

TD Ameritrade: Connecting. | 2014-05-11 13:34:44
Logging in... (Step 1 of 3) | 2014-05-11 13:34:44
TD Ameritrade: Authorized for streamer data. | 2014-05-11 13:34:44
TD Ameritrade: Authorized for streamer data. | 2014-05-11 13:34:44
TD Ameritrade: Authorized for streamer data. | 2014-05-11 13:34:44
TD Ameritrade: Getting streamer information. (Step 2 of 3) | 2014-05-11 13:34:44
TD Ameritrade: Requesting message key for account activity streamer (Step 3 of 3) | 2014-05-11 13:34:44
TD Ameritrade: Requesting account balance data. Connection will be complete once received. | 2014-05-11 13:34:44
TD Ameritrade: Connected. | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: FGG | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: /NQM4 | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: CI | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: FSLR | 2014-05-11 13:34:44
HD Request # 7 - Downloading Intraday chart data for FSlr to the file FSlr.scid. Service: tda | 2014-05-11 13:34:44
HD Request # 7 - Download start Date-Time: 2014-05-11 13:16:20.0 | 2014-05-11 13:34:44
HD Request # 7 - Requesting historical Minute data for the current day. | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: AAPL | 2014-05-11 13:34:44
HD Request # 7 - Chart history request unsuccessful. | 2014-05-11 13:34:44
Gzip data is corrupt or incomplete. | 2014-05-11 13:34:44
HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FSlr | 2014-05-11 13:34:44
HD Request # 7 - Intraday download COMPLETE for FSlr. Completion time: 0s | 2014-05-11 13:34:44
Real-time Intraday chart data file updates started for FSLR | 2014-05-11 13:34:44

HD Request # 8 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: tda | 2014-05-11 13:34:44
HD Request # 8 - Download start Date-Time: 2014-05-11 13:16:20.0 | 2014-05-11 13:34:44
HD Request # 8 - Requesting historical Minute data for the current day. | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: AMZN | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: CREE | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: DIA | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: GOOG | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: NFLX | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: P | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: PBI | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: PCLN | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: SBUX | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: SPY | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: STLD | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: USO | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: UVXY | 2014-05-11 13:34:44
TD Ameritrade - Starting real-time market data updates for: /ESM4 | 2014-05-11 13:34:45
TD Ameritrade - Starting real-time market data updates for: /YMM4 | 2014-05-11 13:34:45
TD Ameritrade: Streamer request #9 sent. | 2014-05-11 13:34:46
TDA Streamer Server Response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2014-05-11 13:34:46
TDA Streamer Server Response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2014-05-11 13:34:46
TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 01-2 | 2014-05-11 13:34:46
HTTP request #8 returned the following error: Windows error code 12002: The operation timed out | 2014-05-11 13:35:15
HD Request # 8 - Error downloading historical Intraday data for AAPL. There was a communication error with the server. | 2014-05-11 13:35:15
HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2014-05-11 13:35:15
HD Request # 8 - Intraday download COMPLETE for AAPL. Completion time: 31s | 2014-05-11 13:35:15
Real-time Intraday chart data file updates started for AAPL | 2014-05-11 13:35:15

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\[ESM4.scid | 2014-05-11 13:35:52
HD Request # 9 - Downloading Intraday chart data for /ESM4 to the file [ESM4.scid. Service: tda | 2014-05-11 13:35:52
HD Request # 9 - Download start Date-Time: 2013-11-06 12:35:52.0 | 2014-05-11 13:35:52
HD Request # 9 - Requesting 186 days of historical Minute data. | 2014-05-11 13:35:52
HD Request # 9 - Error downloading historical Intraday data for /ESM4. Data acquisition failed for 1 of 1 requests.Error retrieving data. | 2014-05-11 13:35:52
HD Request # 9 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESM4 | 2014-05-11 13:35:52
HD Request # 9 - Intraday download COMPLETE for /ESM4. Completion time: 0s | 2014-05-11 13:35:52
Real-time Intraday chart data file updates started for /ESM4 | 2014-05-11 13:35:52


[2014-05-11 22:35:18]
Sierra Chart Engineering - Posts: 104368
You cannot get Historical Intraday futures data or real-time data for futures from TD Ameritrade. Refer to step number 12 here:
http://www.sierrachart.com/index.php?l=doc/AmeriTrade.php#SetupInstructions

Also the TD Ameritrade server is not responding to historical data requests for other symbols.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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